Understanding Competencies
Gary Neil Santos
Chief Leadership & Learning Officer | Facilitator & Virtual Trainer | HR & Management Consultant
Competencies are observable behaviors and encompass skills, knowledge, attributes and personality characteristics that should have a predictive value for the position to be carried out. Consequently, a competency framework provides clarity on the desired behaviors on various levels of the organization. The competencies can be observed and will therefore often partly determine the function requirements, retention and development of personnel.
Because companies look for different employees with different competencies, each organization develops its own version of the competency framework. This means there are countless ways of shaping a competency framework. Generally speaking, a set of competencies is constructed per category of positions.
Because competencies can be developed for practically any position, there is a great diversity of categories within the competency frameworks. However, there are many organizations that use these types of competencies.
If you feel that this is something that you will require on a short-term or long-term for the betterment of your management and organization, please feel free to contact us and we welcome the opportunity to discuss this further with you.
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