Uncertain Times

With all of the uncertainty in our world today, I want to be “That Guy” that is consistent. Service and quality is the message that we provide every day here at Glass America. Last month, Glass America served over 13,000 customers with their automotive glass needs. We help your insured’s dealing with the uncertainty of how and when they can get their vehicle's glass repaired. What’s the process? Who do I call?  Do I have to take it somewhere? How is Covid 19 affecting service? We will walk them through the repair process from start to finish.  We will help them with the claims process through the billing network and set them up to come to their house or work. We will also advise the insured if they have a vehicle replacement need that may be lower than the deductible, give them an agent courtesy cash price and will not need to process the claim through insurance. Glass America also is closely monitoring the Covid 19 uncertainty and evaluating the needs of our customers and employees on a daily basis. 

Our goal is to "WOW Every Customer... Be the Best”. With our team of local professionals in our Madison office, we will handle everything locally. You can email the policy holder information to [email protected], Web Claim at https://www.glassusa.com/agents/agent-submissions/ call our Madison office at 608-999-4662. 

We are here to help with the uncertainty of the automotive glass claim process. We make every effort to give you and your insured a seamless experience and “WOW” them and ensure that they appreciate the help from you as well.

Please call on us if we can help.

Blaine Samb

Account Manager