Unboxed ?? Jan 16th Edition

Unboxed ?? Jan 16th Edition

Welcome to Unboxed by HelloPackage, your inside look at the numbers, insights, and solutions shaping package management. As we step into 2025, let’s reflect on what we’ve accomplished together and how we’re building for the future.


?? Key Update: 2024 at a Glance

In 2024, HelloPackage made significant strides:

?? 77% growth in live units, now serving 37,879 units.

? Residents gave us an average 4.3/5 satisfaction rating, with 67,000+ reviews!

?? Processed 1.8 million packages, helping communities save time and reduce stress.

We’re proud to partner with communities and property managers to enhance resident satisfaction and streamline operations.


?? Industry Insight: The Impact of Resident Satisfaction

Did you know?

?? Properties with higher resident satisfaction see a 14% increase in lease renewals (NAA).

?? A one-point increase in tenant satisfaction boosts renewal intent by 8% (Kingsley Associates).

Higher satisfaction doesn’t just improve retention, it saves money. With turnover costs averaging $4,000–$5,000 per unit, how much could your community save by keeping more residents happy and renewing their leases?


?? Tip of the Month

Worried about package room space? Explore our Room Configurator to find the perfect solution for your community: https://hellopackage.com/space-configurator/


Thank you for being part of HelloPackage’s journey. Together, we’re shaping the future of package management—one delivery at a time.

Stay tuned for more insights and updates in the next Unboxed by HelloPackage!


Cheers,

The HelloPackage Team


Joe Summers

Multifamily lifer, tech geek, sports fanatic, and die-hard family guy

1 个月

congrats, great year!

Jared Levitt

Partner at Buckhaven, LLC

1 个月

Thrilled to be the first to comment on your unboxed content. Thanks from a happy customer and investor!!

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