A unanimous decision? Outsourcing IT
James Tilbury, CEO of ILUX talks through the pros and cons of outsourcing your IT
ILUX has worked with Diaverum for over ten years to provide a best-in-class IT support service, continually saving money and delivering maximum value, resilience and availability when compared with insourcing.
Diaverum provides life-enhancing renal care to patients with chronic kidney disease, enabling them to live fulfilling lives. They are a global company operating in over 20 countries with more than 450 clinics. In the UK, they have some 800 employees with over 30 clinics, together with a head office and training centre.
We asked Michael Hartnett, former MD of Diaverum UK why outsourcing IT was a unanimous decision for the organisation:
“When you consider the costs and the energy, we would have to invest into forming and maintaining an internal IT department for the UK, the choice to outsource is always unanimous amongst the UK board. When you have a true partner, such as ILUX that offers value, while allowing us to focus on our core business of providing world-leading patient care, it is impossible to consider or even try to justify a different approach.”