Unable to remove vRA expired licenses from vRSLCM UI

Symptoms

  • Unable to removed expired vRA licenses from the vRSLCM UI even after updating the license with a new valid license key
  • While removing the expired licenses, LCM complains that the license is associated with a product and does not allow to be removed/deleted:

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Purpose

  • To remove vRA expired licenses.


Cause

  • This can happen if vRA licenses are still tied up to vRA locally even after updating the licenses from vRLCM UI.?


Resolution

  • The resolve this manually remove the vRA licenses from the VRA appliance. See workaround section.?


Workaround

To remove the vRA licenses manually:

1. Login to the vRA appliance as root

2. Run the below command to list all licenses:

vracli license

3. Remove all expired licenses that are not needed and associated to any product by running the below command:

vracli license remove <license_key>

4. Login to the vRSLCM UI

5. Trigger an inventory sync for the vRA environment

6. From Locker now delete the expired licenses.


I have Documented this under VMware Knowledge Base (KB) : KB 93995

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