UAE E-commerce CX Unlocks Opportunities

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict’s dream. Known for having extravagant malls and a thriving fashion scene with Dubai Fashion Week just ending a week ago, it’s no wonder all eyes are on Dubai and the UAE.

And with technology taking the forefront in the UAE it’s no surprise that the e-commerce landscape is quite promising. According to Statista, the e-commerce market size is forecasted to reach 17 billion U.S. dollars by 2025.

We’ve created this infographic to look at the landscape, major platforms, preferred payment methods, insights, expectations, and most importantly opportunities.

There are plenty of opportunities for growth in various industries whether fashion, luxury, electronics, or fintech. The UAE’s strong market and purchasing power pose great room for ROI.

#AlwaysInStyle #CXinRetail #DFC #DubaiFashionWeek #Dubai #customerexperience #BPO #contactcenter #ecommerce