??Typsy Monthly Newsletter - Overcoming customer service challenges and thrive in your career
Hi Typsy hero,
Our focus in February: How you can overcome?customer?service challenges and thrive in your career.
With the right skills and mindset, you can overcome any challenge and excel in your career. Learn tips from our expert instructors on managing difficult customers or multiple requests at once, so you give yourself the best chance of feeling in control of any situation.
See a wrap up of everything new from Typsy last month to power your career.
Start learning today and share your certificate and achievements with your colleagues and network!
Customer service recovery
11 lessons l 39 mins
Get ready to turn dissatisfied guests into lifelong fans who leave with awesome memories and give great reviews!
Dan Cockerell , Former Vice President of Disney’s Magic Kingdom will share with you all the tips and strategies you and your team needs to provide world class service and?respond effectively and promptly to mistakes and complaints.
Becoming a star employee
10 lessons l 40 mins
Everyone has the potential to become a workplace superstar, they may just need a little bit of guidance to stand out from others and become the best version of themselves.
领英推荐
Learn from Dan Cockerell about how you can?strive to not only meet expectations, but exceed them, achieve your workplace goals and?reach your full potential.
New from Diversey
Creating Instagram-worthy Environments
?Approximately 5 minutes read
Don't miss out on the new blog post by Diversey where you can learn how to create an environment in your hotel or restaurant that is Instagram-worthy to attract new guests and even travel and food influencers.
What people say about us
"I've been using Typsy for over a year now... it helps me learn more variable skills that I need in the hospitality industry. I've done a lot of videos and the good thing is I earn certificates that I can post on Facebook and my LinkedIn profile to let other people see I've learned more skills."
Kanokwan Suphonsin (Rainy)
Student
University of Surrey