Twitter Testing $99 Subscription Service Automatically Promoting Your Tweets
Robbie Kellman Baxter
Advisor to the world's leading subscription-based companies | Keynote Speaker | Author of The Membership Economy and The Forever Transaction | Host of Subscription Stories Podcast
Twitter has just launched a beta subscription service to a select group of members designed to increase engagement and revenue, both of which the company needs. Like many organizations in the Membership Economy, they have built a loyal and engaged community mostly through free memberships, subsidized by advertising. A freemium model in which some members pay for special benefits while others enjoy free subscriptions could be a solution to their recent challenges.
According to last Thursday's second quarter announcement, Twitter's user base is on the decline, down from 70M in Q1 to 68M in Q2. Even the steady stream of tweets from the White House isn't enough to drive membership.
Subscribers will enjoy unlimited promoted tweets for a fixed monthly fee of $99. The beta, which is currently available by invitation only, automatically promotes all member tweets. There is no need for the member to create ads or even to designate which tweets to include, resulting in a frictionless experience.
Twitter hopes that the relatively low price and ease of use will appeal to both established brands and individual power users of the social network. The company needs to rebuild confidence on Wall Street after disappointing investors with a decline in both members and advertising revenue.
But this move is likely to lead to a dramatic increase in promoted tweets--just imagine if the most prolific tweeters now had all of their tweets prioritized over everyone else's. It would change the user experience. Your feed will likely feel more sales-y and less authentic and news-y. And you might have trouble finding and seeing the tweets about which you care most.
Twitter has built a community of individuals sharing timely updates and information on all sorts of subjects. Part of the beauty of the community is its democratic nature. They will need to tread carefully with their new subscription offering if they want to maintain its status as trustworthy source of direct, unmediated information. #linkedinlearning #subscription
Robbie Kellman Baxter is the founder of Peninsula Strategies LLC, author of The Membership Economy, and and a LinkedIn Learning course author. Check out her courses: Create a Membership-Based Business and Develop a Service Orientation
Her clients have included large organizations like Netflix, SurveyMonkey, and the National Restaurant Association, as well as smaller venture-backed start-ups. Over the course of her career, Robbie has worked in or consulted with clients in more than 20 industries.
As a public speaker, Robbie has presented to thousands of people in corporations, associations, and universities. She has an AB from Harvard College and an MBA from the Stanford Graduate School of Business. Find Robbie on Twitter, @robbiebax.
lead customer service at Dailyn
7 年The Twitter expérience is on the decline, it looks less and less attractive, your timeline gets messy, your DM a spam box and all together it needs rework. How? Hard to tell but something has to be done in my opinion.
Director at Joe Jitnarin Group CO., LTD
7 年I don't think Twitter is a bad platform, it's just very boring. The core problem is visitor retention, they cannot keep users on the platform long enough like Facebook, Instagram, Reddit, etc. Adding too many ads would only ruin user experience even more. Not a good idea in my opinion.
Former Marketing Manager, Women In Product | Former Writer for BossBabe.com | Content Marketing + Branding for womxn in tech leadership (Photography, Design, Writing) | Call of Duty Streamer
7 年Hmm, I'm inclined to agree with some of the comments above that mentioned that the current user experience isn't all that great with Twitter - and I definitely believe that Twitter needs a "re-vision." I think this subscription service will help brands of course, but Twitter wasn't built by brands, it was built by the everyday user - and I think they're getting further and further away from that. I think they need someone to come in and re-imagine their platform with the basic user in mind, instead of from a brand perspective because lordy, they need some help lol
Founding Engineer at LabelGrid | Chief Technology Officer & Co-founder at Promoly | Executive Director at dnbradio non-profit
7 年Facebook offered this at the beginning of their ad platform. I kind of miss that feature.
Owner, Lead Photographer - Noble Photo Co
7 年Tracy O'Neill, SHRM-SCP, SPHR Paula M. Interesting! Not sure how I feel about this.