Turn Chit-Chat Into Leadership Moments
Patrick Leddin, PhD
Practice Leader | Professional Disruptive Speaker | Led the Vanderbilt Disruption Project | WSJ Bestselling Author | Podcast Host
In the hustle and bustle of the workplace, whether in person or virtual, we often engage in fleeting conversations. These snippets of small talk with team members might revolve around seemingly inconsequential topics such as the weather, traffic, or last night's game. While these casual exchanges can be pleasant and help build rapport, they may also represent missed opportunities for more profound leadership moments.
Imagine a scenario where you're waiting for a virtual meeting to begin, and you start chatting with a colleague about their weekend plans. It's a typical way to fill the silence, but what if you dig a little deeper? What if you used that brief moment to ask about their recent project, their feelings toward their current role, or their career aspirations?
These deeper questions can open doors to meaningful connections and insights, revealing obstacles, motivations, passions, and hidden talents. They go beyond the surface, inviting genuine dialogue and fostering a culture of openness and trust.
Why It Matters
1. Understanding and Removing Obstacles
You may uncover unseen hurdles hindering your team's performance by asking about challenges or concerns. These insights can guide you in providing the necessary support or resources to overcome these obstacles.
2. Motivating and Inspiring
Understanding what drives and inspires your team members allows you to align their tasks with their passions, which can lead to increased engagement, productivity, and satisfaction.
领英推荐
3. Building Trust and Rapport
Deeper conversations can demonstrate that you value and care about your team members as individuals, not just as employees. This connection fosters loyalty, collaboration, and a more harmonious work environment.
4. Uncovering Hidden Talents and Aspirations
By showing interest in your team member's passions and goals, you may discover untapped potential or aspirations that can be channeled to benefit both the individual and the organization.
Turning chit-chat into leadership moments requires no grand gestures or a significant investment of time. It begins with being present, attentive, and genuinely curious.
Make it a great day!
Patrick
Operations Manager Pacific Radiology Canterbury
5 个月So very true
I solve problems and turnaround businesses | Professional development coach and mentor
5 个月Chit chat moments are huge relationship and trust building moments. They are an opportunity to learn a lot about someone and be a little personable or vulnerable. Thank you Dr Leddin for the reminder.