Turkish Airlines joins Global Loyalty Organisation as a member

Miles&Smiles, the loyalty programme of Turkish Airlines , the award-winning European carrier, has joined? Global Loyalty Organisation (GLO). As an early supporter and key member of the organisation, Turkish Airlines continues to show its commitment to maintaining its leadership in excellence and innovation in customer engagement and loyalty.

Arif Ali GEZMISOGLU , SVP Marketing, Turkish Airlines , commented: “We’re glad to join Global Loyalty Organisation and contribute to its success in becoming a thought leader to the global loyalty community, to share knowledge and experience, promote innovation in the global loyalty industry and to play a leading role in shaping the future of customer loyalty.”

Dilek ?apano?lu Glenister and Anastasia Levashova , co-founders of Global Loyalty Organisation, said: “We are delighted to welcome Turkish Airlines as an official member of GLO. Turkish Airlines stands out through its commitment to delivering best-in-class customer experience to its passengers and setting industry-leading standards. We look forward to their insights and contribution to GLO’s debates and initiatives on best practices and innovation in the loyalty industry.”

GLO is a global professional network of specialists in loyalty, rewards, consumer engagement and loyalty innovation, uniting companies across travel, hospitality, retail, finance as well as loyalty technology. Its key objectives are to promote partnerships, growth, and loyalty innovation among members and drive CX and Loyalty standards globally via GLO News and Solutions - a platform which shares news, insights, interviews & latest industry reports for members, as well as loyalty technology expertise, roundtables and training supporting members’ growing businesses, building stronger brands, and deepening relationships with their customers.

Turkish Airlines loyalty programme, Miles&Smiles, has many members worldwide and offers four tiers of memberships: Classic, Classic Plus, Elite and Elite Plus, with each tier earning exclusive privileges. Miles&Smiles members earn Miles with partners ranging from airlines, hotels and car rentals to financial, shopping and living.

Miles can be redeemed for an extensive range of rewards, including award tickets on Turkish Airlines and partner airlines, flight upgrades for Star Alliance member flights, and gift cards for shopping. For more information, visit https://www.turkishairlines.com/en-int/miles-and-smiles/

In addition to many previous awards, Turkish Airline's efforts have been internationally recognized again, and it was named “Europe’s Best Airline,“ “World’s Best Business Class Catering” and “Southern Europe’s Best Airline” at the Skytrax World Airlines Awards on September 23, 2022. Furthermore, the carrier received “APEX World Class” and “2023 Five Star Global Airline” awards with its service standard from APEX (Airline Passenger Experience Association), one of the world’s most trusted and prominent aviation organizations.