Try This ChatGPT Trick for Your Sales Team...

As we head into the holiday season, I wanted to share some of the AI tools that my team and I have had on heavy rotation this month. These picks aren’t just novel—they’ve been real game-changers in terms of boosting productivity and creating more engaging, efficient workflows. Best of all, they’re all free to use, so I encourage you to give them a try.?

Whether you’re looking to level up your visuals, streamline research, or enhance your customer experience, there’s something here for everyone. Let’s dive in.

My Top AI Picks of November

Napkin - turns text into visual graphics perfect for slidedecks, infosheets, and more. These aren’t gimmicky image representations of your text that you might get from some AI models, but diagrams, graphs, charts, and graphics that truly support the concepts in your text. It’s become an indispensable tool on my team for quickly making documents more engaging.?

Here’s an example of what it can do (based on the text above as its prompt):?

Chatbot Arena - Enter a prompt and get A/B answers from different LLMs side by side. The LLMs in use will not be revealed until you vote on which response you preferred. This is a fun one to play around with, and it’s also useful if you naturally use multiple LLMs to conduct research/generate materials.?

NotebookLM - A great way to summarize and combine PDFs, links, and reports, with the ability to upload up to 20 PDFs at once to compare key information and find connections across documents. It offers a ton of functions, but the new audio overview feature is truly next level. This creates a podcast-eqsue conversation between two high-quality voices, breaking down information from any documents and links you share. Not only is it a great format for reviewing dense information when time is limited, but the level of intricacy by which the audio overview comprehends and synthesizes ideas is hard to find for free elsewhere.

Check out this example that it generated based off of 5 documents comparing HubSpot with other CRM marketing tools.?

ChatGPT Hack for Sales Teams

Input transcripts from your sales calls, and have the AI analyze and identify key areas for improvement with your sales strategy. You can even have ChatGPT role-play as a lead or customer to help prepare for an upcoming call. The more you can feed ChatGPT with additional sales data, conversations, or strategy documentation, the more accurate the prep will be.?

What's your customer experience pet peeve??

Lately, mine’s been impersonal and inaccurate support. After sitting on hold for hours, the last thing I want to hear is “thank you for your patience” coming from an impersonal automated voice.?

This is exactly the sort of issue we can leverage HubSpot to solve. For example with this sort of issue, Service Hubs’ ticketing and callback system could cut down on wait times, while HubSpot’s Smart CRM makes customer data more actionable to help service reps create a more personalized experience for those on hold.?

So, with holiday shopping season rapidly approaching, I challenge you to reflect on any customer service frustrations that arise for you and consider how they can inform better service solutions for your own business.?

I hope these tools spark some inspiration for your own projects and help lighten your workload as the year wraps up.

Wishing you and your loved ones a happy and fulfilling Thanksgiving! May your celebrations be filled with gratitude, warmth, and maybe a slice of your favorite pie. ??

Until next time, Peter

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