The true art of leadership...
Rashid Kotwal
Sales, Strategy & Leadership Consultant for Professional Services Firms | Driving Revenue Growth and Profitability | Building High-Performing Teams | Preparing Businesses for Successful Exits | Generating PERSONAL wealth
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Today let’s talk about the true art of leadership - bringing people with you on the journey.
Don't want to read? Prefer to listen?
The art of true leadership is developing a framework that has people genuinely wanting to come with you on your journey. It's not about coercion, which only breeds resistance and resentment.
Let's use the sales context.
American writer Henry Overstreet said this, "The Secret of true persuasion is to induce the person to persuade themselves."
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The way I teach our clients to do this is to first get into the other person's worldview. See it from their eyes? What's their perception of their situation? How could it be affecting them? Yes, that takes thinking, some research and a level of empathy.
Start by asking well-crafted questions which have them think about their situation and the implications. If your questions are thought provoking, they'll naturally lean in, give considered answers. And by having them consider their situation in both emotional and logical terms, they may well sell themselves on wanting to solve their own problems.
Sales trainer, Brian Tracy says, "People don't argue with their own data."
So think about the questions you'd ask where they answer in a way that has them realize they have a problem or an opportunity. And speaking further with you, they realize there's a solution, and that you're a potential provider of it, and they trust you to be able to do so.
So what do you need to ask for your prospect to admit this to themselves? Admit that they’ve got that problem. Yes, this is what it's costing them now and into the future. And recognize you have a solution, and trust you to provide it.
This is a far more respectful and powerful sales methodology than going in talking about yourself, how long you've been in business, opening up a laptop and showing them a pitch deck, talking about the solutions that you have before your prospect has even admitted to themselves that they have a problem.
So my challenge to you is to deeply think about the questions that you should be asking your prospects. Questions that will lead them on a journey so that they get to admit to themselves that they have a problem. That they are looking for a solution and the solution could be you.?
A complete B2B-specialised marketing department to extend your current team
1 年Very true. Help your client identify the problem and then show them that you can be the solution. Well said!
Curating and publishing wisdom worth sharing, from pages to stages. Content Collaboration Specialist @ Indie Experts | Publishing Coach
1 年Love what you're doing with Business Insights - keen to chat about podcasting with you - will dm you ok.
Visual Communicator | Animation Production | Multimedia Resource Production | Cross Cultural Communicator | Engagement through Story
1 年Great insights and really nice looking newsletter Rashid.
Cofounder/Entrepreneur-in-Residence StartSomeGood | Cofounder/Chief Impact Officer LendForGood | Social Entrepreneur, Speaker, Coach, Advocate.
1 年I love the way you always frame the sales relationship as being based on empathy and insight Rashid. Really valuable. I also really appreciate that this was available as audio.
Award-Winning B2B Tech PR + Marketing Leader, AZK Media | Executive Board, Global AI Ethics Institute | Former Journalist | Amplify your message to prospects and press|
1 年Always value your stoicism Rashid, great concept of leadership that's authentic and grounded. "Bringing people on that journey' as well