Trucking at your fingertips
Who doesn’t like the convenience of a simplified, end-to-end experience?
In addition to enabling cargo movements across its vast network of 180 countries, and door-to-door deliveries in over 50 global markets, ECU360, ECU Worldwide’s proprietary digital tool just simplified its trucking instruction process.
Truly door-to-door
With this easy trucking instruction, businesses no longer have to coordinate the first or last mile for pick up and deliveries separately or manly. It now one seamless process done at the click of a button!
So businesses can now move their cargo door-to-door with a single point of contact, ECU Worldwide. This comprehensive service streamlines the entire shipping process and ensures a seamless experience for customers.
Upgraded Options
With the new feature customers now have the ability to upgrade their shipments from a port move to a door move online. This feature provides added convenience and flexibility, allowing customers to tailor their shipping experience to their specific needs. It also allows customers to split their shipment (provided they have multiple cargo details) and arrange for multiple import deliveries.
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Smarter Processes
?Previously, customers had to manually upgrade their shipment to a door move or submit instructions. With this update, these tasks are seamlessly integrated reducing manual efforts and enhancing user experience. Also import operators, brokers, forwarders, and direct consignees can directly submit delivery instructions through a link without requiring ECU360 login details. Obtaining quotes and submitting instructions was never so seamless!
Further, those seeking visibility can utilize the existing track and trace feature, where customers can see estimated pickup date, actual pickup date and cargo received date for exports. While for imports they can see estimated delivery date and cargo picked up from CFS date and ?actual delivery date for imports.
For a company that holds customer centricity to be a core value, this is just another step on ECU Worldwide’s part to make their customer journey smoother, after all they believe in being?Great people to move with.
Access to the feature is available through hyperlinks found on booking confirmations, pre-advice, arrival notices, unpacking reports, and the ECU360 login page.?
For more information on the new trucking process, please see this video:
This article originally appeared on https://www.compassdigimag.com