Trolls and Toxicity: The Dark Side of Professional Networking
Eric Peterson
Cybersecurity Thought Leader | Principal Security Consultant / vCISO, CCP | CISSP, CISM, CISA, CRISC, CCSP | Author & Educator at CyberTipsGuide.com
We've all felt the sting of a rude comment or encountered an internet troll while scrolling through our favorite professional networking sites. It turns out, this problem is more widespread than you might think.
LinkedIn, the platform we associate with polished resumes and industry insights, isn't immune. A whopping 33% of users report experiencing some form of harassment there. Over on Reddit, moderators have had their hands full, banning over 2,000 subreddits for hate speech violations. Even Quora, once a bastion of thoughtful Q&A, has seen users complaining about a rise in spam and low-quality answers.
So, what's going on?
Each platform faces its own hurdles. LinkedIn struggles to keep things professional while still fostering open networking. Reddit's vast user base makes moderation a Herculean task, and some subreddits risk becoming echo chambers for extreme views. Quora's battling a flood of AI-generated questions that often miss the mark entirely.
But it's not all doom and gloom. Both the platforms and we, the users, can fight back against the trolls.
The big guns (aka the platforms themselves) are rolling out AI-powered moderation tools and beefing up their community guidelines. They're also giving us more ways to block, mute, and report the bad actors.
As for what we can do:
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- Be picky about who you connect with and what topics you follow.
- Don't feed the trolls! Report or block them instead of engaging. Go with your gut. You can often get a 'troll' vibe before you even respond back to them.
- Focus on the good stuff – there's still plenty of valuable content out there.
- Lock down your privacy settings if things get too heated.
Look, creating a respectful online space is an uphill battle, but it's one worth fighting. The platforms are stepping up, and so can we. By being mindful of how we interact and calling out bad behavior when we see it, we can help shape these communities into the professional resources they're meant to be.
Remember, every time you choose to engage positively, you're making these spaces a little bit better for everyone. So let's keep it classy out there!