Trip Affiliates Network providing Industry Insights at D-Talks Bali
On October 15th, 2024, at Sanur, Bali, D-Edge hosted "Inspiring Afternoon at D-Talks Bali" at Artotel Sanur Bali. The event brought together 51 prominent hoteliers from across the Bali region and featured leading tourism experts from Trip Affiliates Network (TA Network), D-EDGE Hospitality Solutions , STR , and Gustodian , providing actionable insights for the hospitality industry.? The aim of the event was to bring together hoteliers from across the Bali region to foster collaboration, share industry insights, and provide actionable strategies for optimizing operations in the hospitality sector. By featuring expert speakers from leading companies mentioned, the event sought to educate hotel attendees on the importance of technology integration, data-driven decision-making, and maximizing revenue through innovative tools and systems.
Other event activities included demonstrations of digital solutions like TA Network's in-house systems, a Q&A session for attendees looking for more information, and even a quiz session with event merchandise as prizes, the event also featured interactive sessions designed to make it both educational and entertaining and participants of the event.
Notable key speakers and topics discussed from the event included:
Wilson Napitupulu , Regional Director - Ecosystem & Partnerships - Southeast Asia at TA Network: he shared insights on expanding their revenue by directing bookings through B2B channels. He also provided digital solutions to some of the common pain points faced by the hospitality industry, showing how TA Network’s modules and innovations can unlock new revenue streams and improve operational efficiency to hoteliers. Innovations such as TA Network’s solutions to digitalize hotel manual processes, thereby allowing hotels to maximize their incoming bookings and focus on other hotel related matters, while also minimizing booking time and losses.
Dian Ayu Sastrokusumo , D-EDGE's account manager: he delivered an enlightening presentation on the importance of having strong website content and an effective digital marketing strategy. She also emphasized the role of a channel manager in optimizing hotel bookings and visibility.
Veranica Maidangkay ,Maidangkaybusiness development manager at STR, a global leader in hotel data benchmarking, highlighted the crucial role that data plays in decision-making for hotels. She explained how accurate data can help hotels craft precise strategies to drive growth and performance in the competitive hospitality market. Some insights highlighted includes, understanding how different customer segments perform in relation to each other, hotels analyzing revenue trends to refine their pricing strategies to maximize profitability, identifying opportunities in underperforming areas to adjust their offerings and capture more business, and the use of forward-looking data on future bookings for hoteliers to forecast demand and adjust their strategies proactively.
Ayu Rista , Senior Director of Sales and Marketing at Gustodian, a pioneering property management system (PMS) provider, talked about the importance of an integrated PMS. She explained how it can help profile guests, enhance operational management, and ultimately deliver a superior guest experience, ensuring that hotels remain competitive in an increasingly personalized market.
黄志贤 , TA Network’s Regional HQ Director - Growth & Partnerships, praised the event’s success in drawing the attention of Balinese hoteliers to the vital role of staying current with the latest digital technologies and solutions. He highlighted that “with digital transformation advancing rapidly, hotels are facing both unprecedented opportunities and challenges. Events like D-Talks Bali are essential for equipping local hoteliers with the tools and insights needed to optimize their business processes, maximize revenue, and enhance guest experiences in a competitive market.”
The event brought significant success in fostering collaboration and knowledge-sharing among Bali’s hospitality leaders. It demonstrated the power of integrating technology and data to drive growth, improve guest satisfaction, and navigate the challenges of the modern hospitality landscape. Balinese hoteliers are empowered with technological knowledge and digital solutions needed to improve guest experiences, streamline operations, and drive business growth in an increasingly competitive market.
About D-Edge
D-EDGE is the European Number 1 and World Number 3 hotel distribution technology provider in hospitality. The organization was created as a merger of two of the largest independent hotel marketing technology companies, Availpro and Fastbooking, under the supervision of one of the most innovative hotel chains in the world. D-Edge believes that ease of use will be the gold standard by which technology companies' innovations will be judged in the future. As a technology provider, D-Edge believes that innovation should simplify the user's life. And as a B2B company, D-Edge believe that the first promise is to provide reliable products. D-Edge operates support teams in over 150 countries across Europe and Asia.
About Trip Affiliates Network
Headquartered in Singapore, with offices in Indonesia, Vietnam and Thailand, Trip Affiliates Network provides FIT/group inbound and outbound turnkey solutions and add-on direct supplier connectivity services for travel agents, wholesalers and hotels. High-end platforms include integrated booking systems for flights, hotels, activities and transfers plus dynamic packages and digital payment solutions.
About STR
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights. Founded in 1985, STR maintains a robust global presence with regional offices strategically located in Nashville, London, and Singapore. In October 2019, STR was acquired by CoStar Group, Inc. (NASDAQ: CSGP), a leading provider of online real estate marketplaces, information and analytics in the commercial and residential property markets.
About Gustodian
Gustodian is a forward-thinking service provider that believes in using technology in a useful and user-friendly way, to improve guest engagement and experience through service innovation. With its suite of products collectively called GUSTO - Guest Services Tools Online - the company aims to be a change agent and lead the industry to higher and better levels of guest service and operational effectiveness.