The Trifecta of Trust Series: Expertise, Consistency, & Relationships

Our latest series on The 90th Percentile, features insights from Joe Folkman’s bestseller, The Trifecta of Trust: The Proven Formula for Building and Restoring Trust .

Special Offer: If The Trifecta of Trust isn't already on your bookshelf, now's your chance. Grab the Kindle edition for just $0.99 or the audiobook for $2.99, available until January 1st. Don't miss out on this opportunity!

Episode 126: The Hidden Pillar of Trust—Expertise?

Expertise & Trust. We're starting with the most intriguing aspect: Expertise. Ever heard of Stanislav Petrov and his momentous decision that averted a global catastrophe? That's the kind of expert judgment we're dissecting.

The Pillars of Trust - Beyond the Basics

1. Being a Role Model: It's more than just leading by example. It's about embodying the reliability and consistency we all respect in leaders. Think Satya Nadella's transformative approach at Microsoft.
2. Anticipating Problems: Like DoorDash's strategic focus on gamers. It's about foresight and preparation, traits that define true expertise.
3. Connecting Work to Vision: The fascinating case of KitKat in Japan exemplifies this. It's not just about adapting; it's about aligning with a larger strategy.
4. Keeping Others Informed: Transparency is key. In the age of information, being open and communicative is not just appreciated but expected.

In this episode, we're not just talking trust; we're exploring the very fibers that build it.

LISTEN HERE.

Next up…

Episode 127: The Constant Pillar of Trust— Consistency

Consistency: More Than Just a Buzzword

We all want to be the kind of person who is willing to take on additional work, but the inconsistency of not completing a project will have a negative impact that remains with others for a long time. ?So how do start taking consistency more seriously?

The Key Behaviors to Enhance Consistency:

1. Manage Your Commitments: Learn how to juggle your responsibilities effectively without overcommitting.
2. Insisting on High Standards: Dive into the story of Lee Kuan Yew and how his uncompromising approach transformed Singapore. It's about setting the bar high and striving to meet it consistently.
3. Continuous Improvement: Embrace the mantra of always getting better, no matter how small the steps may seem. It's about evolving and adapting in a fast-paced world.

Warren Buffet said, "It takes 20 years to build a reputation and five minutes to ruin it." This episode is a gentle nudge to evaluate your consistency. Don’t let years of building trust crumble due to overlooked commitments.

Listen HERE.

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Episode 128: The Pinnacle Pillar of Trust— Building Relationships

In a world grappling with the rise of loneliness, we explore how fostering strong workplace relationships can be a powerful antidote. Our discussion delves into why relationships, not just consistency, form the bedrock of trust. We share practical tips for coaching, inspiring, and developing others, taking cues from the legendary mentorship between Intel's Andy Grove and Steve Jobs. Understanding the importance of prioritizing cooperation over competition for team success, we also emphasize the essential habit of seeking feedback to gauge and build trust effectively.

?? Thought-Provoking Takeaway:

Relationships are more impactful than consistency. We all are a bit inconsistent, but it's the quality of our relationships that truly forms the foundation of trust.

?Listen HERE.

?? Don't forget to grab our FREE 10-page eBook covering these pillars and podcast discussions. It's your handy guide to redefining trust starting from your workplace!

"Trust is built in very small moments." - Brené Brown.

?Let's be leaders who inspire, coach, develop, and genuinely seek feedback. The 'Trifecta of Trust' isn't just a concept; it's our blueprint for a thriving workplace culture.

Until next time, keep leading, keep learning, and keep trusting.

-The Zenger Folkman Team

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