The Trifecta Bookshelf: Talent, Vibrant Organizations, and Meaningful Business Impacts
By David C Forman, Author of Fearless HR and Fearless Talent Choices
This library is more than three decades in the making. I began assembling this collection in the late 1990s as I entered the stage in my career focusing on strategic human resources, human capital, and its impact on business/organizational outcomes.?It has taken many turns since those early days and is now depicted by the metaphor of The Trifecta:?The three factors that must be present for organizations to be successful in an age characterized by unrelenting change, global interdependence, and uncertain futures are?Talent, a Vibrant Culture & Organization, and Meaningful Business Impacts. ?All three must be present or the bet (and opportunity) is lost.
Of the roughly 200 references a few are holdovers from my earlier experiences as a principal in a global learning technology consulting firm, and later its President.?The lessons I learned from clients, colleagues, and ?looking beyond the blinders of just internal perspectives, have stayed with me to this day.?
There are several comments I would like to make on this bookshelf listing.?First, there is a long and distinguished literature on Talent, Effective Organizations, and Business Results.?Research and insights from many different authors have provided the scaffolding for what we know today.?That is the good news.?The bad news is that we don’t use and apply this wisdom as well as we should.?It is disappointing to me, for example, how often even best-selling authors fail to recognize the achievement of others that could inform their own work.?For example, a very popular book on motivation fails to discuss the work of Maslow and Hertzberg, among others.?It is not clear if these omissions were intentional or simply sloppy craftmanship; but the result is that we don’t continue to leverage and build upon what we know.?Our knowledge base begins to wilt when meaningful contributions go unrecognized.?We need to do better.
Second, my bookshelf is not exhaustive.??I am sure many of you have other great additions to the valuable sources and ideas that move our discipline forward.?A knowledge and experience base must continue to grow and adapt.?My hope is that this bookshelf is a good starting point for yours.?
And third, I am always asked about my favorite resources and books.?Virtually all of these sources have helped me, at one time or another, to understand more, solve a particular problem, or not get into too much trouble.?But there are several that stand out as having significantly influenced my thoughts over the years. ?Early on, there are three books that launched my interest in improving the potential of people and organizations.?These are The War for Talent, First Break All the Rules, and Good to Great. These books lit the fire, even if they may not be so pertinent today.?Half a dozen years later, I discovered Gary Hamel’s The Future of Management, and it still sits on my bookcase with over 50 post-it notes highlighting insightful passages.?My interest and thinking accelerated to a whole new level after reading this book.?And finally, almost a decade later, I profited from the wisdom and scholarship of Yuval Harari. Sapiens is probably the most personally meaningful book I have ever read. ?I came to realize what I had long expected:?Most of us know so little about what it means to be human.?The grasp of history and inter-disciplinary perspective he displays is, to me, astonishing.
Beyond specific books, I am also indebted to the long-term and continuing excellent work of leaders in the endeavor to improve individual and organizational performance.?Foremost among those contemporaries who have had a great influence on me are Dave Ulrich, Lisbeth Claus, Klaus Schwab, Jeffrey Pfeffer, Thomas Friedman, Angela Duckworth, Dan Pink, John Kotter, and Amy Edmondson.?These colleagues—and I have had the pleasure of getting to know some of them—have greatly influenced my articles, courses, and books that that have subsequently been used worldwide.?Thank you for letting me stand on your shoulders.
?Happy browsing.
Anders, G.?The Rare Find:?Spotting Exceptional Talent Before Everyone Else.?New York, NY:?Portfolio/Penguin, 2011
Arena, M. ?Adaptive Space. New York, NY: McGraw Hill., 2018
Bassi, L. and McMurrer. “Maximizing Your Return on People.”?Harvard Business Review.?March, 2007
Bassi, L., Frauenheim, E and McMurrer, D.?Good Company:?Business Success in the Worthiness Era.?San Francisco, CA:?Berret-Koehler, 2011
Bassi, L.?HR Analytics Handbook.?Amsterdam:?Reed Business, 2012
Battilana, J. and Casciaro, T. ?“The Network Secrets of Great Change Agents.” ?Harvard Business Review.?July-August, 2013
Bauer, M.?“Why Choose HR as a Career”?Demand Media.?2015
Becker, B, Huselid, M and Ulrich, D.?The HR Scorecard.?Boston, MA: ?Harvard Business School Press, 2001
Becker, B, Huselid, M. and Beatty, R.?The Differentiated Workforce.?Boston, MA:??Harvard Business School Press, 2009
Benko, C. and Weisberg, A.?Mass Career Customization.?Boston, MA:??Harvard Business School Press, 2007
Benko, C. and Anderson, M.?The Corporate Lattice. ?Boston, MA:??Harvard Business School Press, 2010
Berger, L?and Berger, D (editors).?The Talent Management Handbook.?New York, NY:?McGraw-Hill, 2011
Berger, J.?Invisible Influence.?New York, NY:?Simon & Schuster, 2016
Bergonzi, C. “Exploring the Neural Pathways pf Prejudice May Offer Clues to Lessening Its Effect.”?Korn Ferry Briefings.?Issue 23
Berman, K. and Knight, J.?Financial Intelligence. Boston, MA:?Harvard Business Review Press, 2013
Bersin, J.?“Predictions for 2014.” Bersin by Deloitte, December 2013
Bersin, J.?“Predictions for 2015.”?Bersin by Deloitte.?January 2015
Bersin, J.?Irresistible.?Washington DC:?Ideapress, 2022
Biech, E (editor).?ATD’s Handbook for Training and Development.?Alexandria, VA:?The ATD Press, 2022
Bingham, T. and Conner, M.?The New Social Learning.?San Francisco, CA:?Berret-Koehler, 2010
Boch, L.?Work Rules! Insights from Google that Will Transform How You Live and Lead.?New York, NY:?Twelve, 2015
Breitfelder, D. and Dowling, D.?“Why Did We Ever Go into HR?”?Harvard Business Review.?July- August, 2008
Burchell, M. and Robin, J.?The Great Workplace.?San Francisco, CA:?Joeey-Bass, 2011
Bossidy, L. and Charan, R.?Execution:?The Discipline f Getting Things Done.?New York: ?NY:?Crown Business, 2002
Boudreau, J. and Ramstad, P.?Beyond HR:?The New Science of Human Capital.?Boston, MA:??Harvard Business School Press, 2007
Boudreau, J.?Retooling HR.?Boston, MA: ?Harvard Business Press, 2010
Boudreau, J. and Jesuthasan, R.?Transformative HR.?San Francisco, CA:?Josey Bass, 2011
Boudreau, J. and Rice, S.?“Bright, Shiny Objects and the Future of HR.”?Harvard Business Review.?July-August, 2015
Branham, L.?The 7 Hidden Reasons Employees Leave.?New York, NY:?AMACOM, 2005
Branson, R.?Screw Business as Usual. New York, NY:?Portfolio/Penguin, 2011
Briscoe, D., Schuler, R. and Claus, L.?International Human Resource Management.?London: UK.?Routledge, 2009
Bryan, L and Joyce, C.?Mobilizing Minds.?New York, NY: ?McGraw-Hill, 2007
Buckingham, M. and Coffman, C.?First Break All the Rules.?New York, NY:?Simon & Schuster, 1999
Buckingham, M.?The One Thing You Need to Know.?New York, NY:?Simon & Schuster, 2005
Buckingham, M and Goodall, A. ?Nine Lies About Work. Boston, MA: Harvard Business School Press, 2019
Cacioppo, J. and Patrick, W.?Loneliness.?New York, NY:?W.W. Norton & Company, 2009
Caligiuri, P., Lepak, D. and Bonache, J.?Managing the Global Workforce.?West Sussex, UK:?John Wiley & Sons, 2011
Cantrell, S. and Smith, D.?The Workforce of One.?Boston, MA: ?Harvard Business Press, 2010
Cappelli, P.?Talent on Demand. ?Boston, MA:?Harvard Business Press, 2008
Cappelli, P., Singh, H., Singh, J. and Useem, M.?The India Way.?Boston, MA:?Harvard Business Press, 2010
Cappelli, P.?“Why We Love to Hate HR…and What HR Can Do About It.”?Harvard Business Review.?July-August, 2015
Cascio, W. and Boudreau, J.?Investing in People.?Upper Saddle River, NJ:?Pearson Education, 2008
Charan, R., Drotter, S. and Noel, J.?The Leadership Pipeline.?San Francisco, CA: ?Josey-Bass, 2001
Charan, R.?What the CEO Wants You to Know.?New York, NY:?Crown Business, 2001
Charan, R.?Leaders at All Levels.?New York, NY:?John Wiley, 2008
Charan, R.?“It’s Time to Split HR.”?Harvard Business Review.?July-August, 2014
Charan, R., Barton, D. and Carey, D.?“People Before Strategy:?A New Role for the CHRO.”?Harvard Business Review.?July-August, 2015
Charan, R., Barton, D. and Carey, D.?Talent Wins.?Boston, MA:?Harvard Business Review Press, 2018
Claus, L. and Arens, L.?Zig Zag HR.?Silverton, OR:?Global Immersion Press, 2019
Clau, L., Baker, S. and Vermeulen, P.?Be(come) An Awesome Manager.?San Bernadino, CA:?2020
Clifton, J and Harter, J. It’s the Manager. New York, NY: Gallup Press, 2019?
Collins, J.?Good to Great. ?New York, NY: ?Harper Business, 2001
Collins, J.?How the Mighty Fall.?New York, NY:?Harper Collins, 2009
Collins, J. and Hansen, M. Great by Choice. New York, NY:?Harper Collins, 2011
Colvin, G.?Talent is Overrated:?What really separates world-class performers from everybody else.?New York, NY:?Penguin Group, 2008
Conant, D. and Norgaard, M.?TouchPoints.?San Francisco, CA:?Jossey-Bass, 2011
Conaty, B. and Charan, R.?The Talent Masters.?New York, NY:?Crown Business, 2010
Conley, C,?Peak. ?San Francisco, CA:?Jossey-Bass, 2007
Cope, K.?Seeing the Big Picture. Austin, TX:?Greenleaf Book Group, 2012
Covey, S.?The Speed of Trust.?New York, NY:?Free Press, 2006
Cross, J.?Informal Learning. ?San Francisco, CA:?Pfieffer, 2007
Davenport, T.H. and Prusak, L.?Working Knowledge:?How Organizations Manage What They Know.?Boston, MA:?Harvard Business School Press, 2000
Davenport, T.H. and Harris, J.?Competing on Analytics:?The New Science of Winning.?Boston, MA:?Harvard Business School Press, 2007
Davenport, T.H, Harris, J. and Morison, R.?Analytics at Work.?Boston, MA:?Harvard Business Press, 2010
Davenport, T.O, and Harding, S.?Manager Redefined.?San Francisco, CA:?Jossey-Bass, 2010
Deloitte University Press.?Global Human Capital Trends 2014
Deloitte University Press.?Global Human Capital Trends 2015
Dewey, J.?The School and Society.?Chicago, IL:?The University of Chicago Press, 1900
Diamandis, P and Kotler, S.?Abundance.?New York, NY:?Free Press, 2012
Dignan, A. ?Brave New Work. New York, NY: Portfolio, 2019.
Director, S.?Financial Analysis for HR Managers.?Saddle River, NJ:?Pearson Education, 2013
Doshi, N and McGregor, L ?Primed to Perform. New York, NY: HarperCollins, 2015.
Drucker, P.?The Practice of Management.?New York, NY:?Harper & Row, 1954
Drucker, P.?The Daily Drucker.?New York, NY:?HarperBusiness, 2004
Drucker, P.?Managing for Results.?New York, NY:?HarperCollins Publishers, 2006
Duckworth, A,?Grit.?New York, NY:?Scribner, 2016
Duhigg, C.?Smarter, Faster, Better.?New York, NY:?Random House, 2016
Dweck, C.?Mindset.?New York, NY:?Random House, 2006
Edmondson, A.?The Fearless Organization.?New York, NY:?Wiley, 2018
Effron, M. and Ort, M.?One Page Talent Management.?Boston, MA:?Harvard Business School Press, 2010
Ericsson, A.?Peak:?Secrets from the New Science of Expertise.?New York, NY:?Mariner, 2016
Evans, P., Pucik, V. and Bjorkman, I.?The Global Challenge.?New York, NY:?McGraw-Hill, 2011
Filler, E. and Ulrich, D. ?“Why Chief Human Resource Officers Make Great CEOs.” Harvard Business Review.?December, 2014
Fishbein, M.?“5 Best Types of People to Have in Your Network.”?Blog at mfishbein.com, 2015
Fitz-ens, J.?The ROI of Human Capital.?New York, NY:?AMACOM, 2000 and 2009
Fleming, J. and Asplund, J.?Human Sigma.?New York, NY:?Gallup Press, 2007
Florida, R.?The Flight of the Creative Class.?New York, NY:?Harper Business, 2005
Forman, D.?The Principles of Human Capital Management.?Washington DC:?Human Capital Institute, 2005
Forman, D. ?and Condit, R.?“Compelling Business Cases.”?HCI Conference Presentation, 2011
Forman, D and Keene, B.?“Revamping 70-20-10.” ?Chief Learning Officer.?October 2012
Forman, D.?“Stuck in Neutral.”?Training and Development.?November 2013
Forman, D.?The Decade of HR.?The Human Capital Institute, 2014
Forman, D.?“Analytics on Workforce Vulnerabilities”?Presentation at the Human Capital Institute Summit Conference, 2014
Forman, D.?Fearless HR.?San Diego, CA:?Sage Learning Systems Press, 2015
Forman, D.?Fearless Talent Choices.?San Diego, CA:?Sage Learning Systems Press, 2020
Friedman, T.?The World is Flat.?New York, NY:?Farrat, Straus and Giroux, 2006
Friedman, T. and Mandelbaum, M.?That Used to be Us. ?New York, NY:?Farrar, Straus and Giroux, 2011
Friedman, T.?“Hillary, Jeb, Facebook and Disorder.”?New York Times.?May 20, 2015
Gardner, H.?Five Minds for the Future. ?Boston, MA:?Harvard Business School Press, 2006
领英推荐
Garvin, D.?“How Google Sold Its Engineers on Management.?Harvard Business Review, December, 2013
Gebauer, J. and Lowman, D.?Closing the Engagement Gap.?New York, NY:?Portfolio Penguin, 2008
Gladwell, M.?Outliers.?New York, NY:?Little Brown & Company, 2008
Godin, S.?Small is the New Big.?New York, NY:?Penguin Group, 2006
Goffee, R. and Jones, G.?“Creating the Best Workplace on Earth.”?Harvard Business Review, May, 2013
Govindarajan, V. and Trimble, C.?Reverse Innovation.?Boston, MA:?Harvard Business Review Press, 2012
Gratton, L.?Redesigning Work.?Cambridge, MA:?The MIT Press, 2022
Hammonds, K.?“Why We Hate HR.”?Fast Company.?August, 2005
Hall, B.?The New Human Capital Strategy.?New York, NY:?AMACOM, 2008
Hamel, G.?The Future of Management.?Boston, MA:?The Harvard Business School Press, 2007
Hamel, G.?What Matters Now.?San Francisco, CA: ?Josey Bass, 2012
Hamel, G and Zanini, M. Humanocracy. Boston, MA: Harvard Business Review Press, 2020
Hansen, M.?Great at Work.?New York, NY:?Simon & Schuster, 2018
Harari, Y. N. Sapiens:?A Brief History of Humankind.?New York, NY:?Harper Perennial, 2015
Harari, Y. N.?21 Lessons for the 21st Century.??New York, NY: ?Spiegel & Grau, 2018
HBR Guide.?Finance Basics for Managers.?Boston, MA:?Harvard Business Review Press, 2012
Harvard Business Review Analytic Services.?“Taking Measure of Talent.”?Sponsored by Workday, 2014
Heath, C. and Heath, D.?Switch.?New York, NY:?Broadway Books, 2010
Herzberg, F.?The Motivation to Work.?New York, NY:?John Wiley & Sons, 1959
Heskett, J, Sasser, E and Schlesinger, L.?The Service Profit Chain.?New York, NY:?The Free Press, 1997
Heskett, J, Sasser, E. and Wheeler, J. ?The Ownership Quotient.?Boston, MA:?Harvard Business Review Press,?2008
Hoffman, R, Casnocha, B. and Yeh, C.?The Alliance.?Boston, MA:?Harvard Business Review Press, 2014
Hsieh, T.?Delivering Happiness.?New York, NY:?Business Plus, 2010
Human Capital Institute (HCI) Educational Courses:?Human Capital Strategist; Strategic Workforce Planning; Building meaningful Analytics; and Strategic HR Business Partner, 2015
Human Capital Institute Research Studies with IBM and SAP, 2010
Huselid, M., Becker, B and Beatty, R.?The Workforce Scorecard.?Boston, MA:?Harvard Business School Press, 2005
Hurst, A.?The Purpose Economy. ?Boise, ID:?Elevate, 2014
Jesuthasan, R. and Boudreau, J.?Reinventing Jobs.?Boston, MA:?Harvard Business Review Press, 2018
Kanter, R.?Supercorp.?New York, NY:?Crown Business, 2009.?
Kelly, K. ?The Inevitable. ?New York, NY:?Viking, 2016
Kerr, S.?Reward Systems.?New York, NY:?McGraw-Hill, 2009
Kotter, J.?Leading Change. Boston, MA:?Harvard Business School Press, 1996
Kotter, J. and Cohen, D, The Heart of Change. Boston, MA:?Harvard Business School Press, 2002
Landel, M.?“How Did We Do It:?Sodexo’s CEO on Smart Diversification.”?Harvard Business Review, March, 2015
Lawler, E.?Talent:?Making People Your Competitive Advantage.?San Francisco, CA:?Josey-Bass, 2008
Lawler, E, and Worley, C.?Management Reset.?San Francisco, CA:?Josey-Bass, 2011
Lawler, E, and Boudreau, J.?“Creating an Effective Human Capital Strategy.”?HR Magazine, August, 2012
Leonard, D. and Swapp, W.?Deep Smarts.?Boston, MA: Harvard Business School Press, 2005
Lencioni, P.?The Five Disfunctions of a Team.?San Francisco, CA:?Jossey-Bass, 2002
Lev, B.?Intangibles.?The Brookings Institution Press, 2001
Lewis, M.?The Undoing Project.?New York, NY:?W. W. Norton & Company, 2016
Mankins, M. and Garton, M. ?Time, Talent, Energy. Boston, MA: Harvard Business ?Review Press, 2017.
Maslow, A.?Motivation and Personality.?New York, NY:?Harper and Row, 1954
Maslow, A.?Toward a Psychology of Being.?Princeton, NJ:?D Van Nostrand & Co, 1962
McGuire, T.?Talent Valuation.?Upper Saddle River, NJ:?Pearson, 2015
Meister, J and Willyerd, K.?The 2020 Workplace.?New York, NY:?Harper Business, 2010
Michaels, E., Handfield-Jones, H. and Axelrod, B.?The War for Talent.?Boston, MA:?Harvard Business School Press, 2001
Murphy, M.?Hundred Percenters.?New York, NY:?McGraw Hill, 2010
Murphy, M.?Hard Goals.?New York, NY:?McGraw Hill, 2010
Murray, S. ?If Gold is Our Destiny.” London: Rowman and Littlefield, 2022
Myatt, M.?“My Picks for the Top Ten CHROs and Why They Matter.”?Forbes, February, 2015
Nayar, V.?Employees First, Customers Second.?Boston, MA:?Harvard Business Press, 2010
Newport, C.?Deep Work.?New York, NY:?Grand Central Publishing, 2016
Nikravan, N. “Cisco:?Divide and Conquer.”?Talent Management. February, 2014
Palmer, K. and Blake, D.?The Expertise Economy.?Boston, MA:?Nicholas Brealey Publishing, 2018
Pease, G, Byerly, B. and Fitz-enz, J.?Human Capital Analytics.?New York, NY: ?John Wiley & Sons, 2013
Pfau, B. and Kay, I.?The Human Capital Edge.?New York, NY:?McGraw Hill, 2002
Pfeffer, J. and Sutton, R.?Hard Facts:?The Knowing-Doing Gap.?Boston, MA:?Harvard Business School Press, 2000
Pfeffer, J. and Sutton, R.?Hard Facts:?Profiting from Evidence-Based Management.?Boston, MA:?Harvard Business School Press, 2006
Pfeffer, J.?Dying for a Paycheck.?New York, NY:?Harper Business, 2018
Pfeffer, J.?7 Rules of Power.?Dallas, TX:?Matt Holt, 2022
Pink, D.?A Whole New Mind.?New York, NY:?Riverhead Books, 2005
Pink, D.?Drive.?New York, NY:?Riverhead Books, 2009
Pink, D.?To Sell is Human. New York, NY:?Riverhead Books, 2012
Pink, D.?When:?The Scientific Secrets of Perfect Timing. ?New York, NY:?Random House, 2018
Polanyi, M. ?Personal Knowledge.?Chicago, IL: University of Chicago Press, 1958
Putnam, R.?Bowling Alone.?New York, NY:?Touchstone Books, 2001
Rath, T.?Fully Charged.?Silicon Guild, 2015
PwC Saratoga.?“Key Trends in Human Capital,” ?2012
Robertson, B.?Holocracy.?New York, NY: ?Henry Holt and Co, 2015
Ross, A.?The Industries of the Future.?New York, NY:?Simon & Schuster, 2016
Rozin, P. and Royzman, E.?“Negativity Bias, Negativity Dominance and Contagion.”?Personality and Social Psychology Review, 2001
Rumelt, R.?Good Strategy/Bad Strategy.?New York: NY:?Crown Business, 2011
Sartain, L. and Schuman, M.?Brand From the Inside.?San Francisco, CA:?Jossey-Bass, 2006
Schiemann, W.?Reinventing Talent Management. ?Hoboken, NJ:?John Wiley & Sons, 2009
Schwab, K.?The Fourth Industrial Revolution.?New York, NY:?Crown Business Books, 2016
Schwab, K.?Shaping the Fourth Industrial Revolution.?Geneva, Switzerland:?The World Economic Forum, 2018
Schwartz, T.?The Way We Are Working Isn’t Working.?New York, NY:?Free Press, 2010
Scullion, H. and Collins, D.?Global Talent Management.?New York, NY: Routledge, 2011
Seidman, D.?How.?Hoboken, NJ:?John Wiley & Sons, 2007
Semler, R. ?The Seven-Day Weekend.?London, UK:?Century, 2003
Slap, S.?Bury My Heart at Conference Room B.?New York, NY:?Portfolio Penguin, 2010
Society for Human Resource Management (SHRM).?“SHRM Body of Knowledge and Competency.” 2015
Smith, K.?“It’s Time for Companies to Fire Their Human Resource Departments.” ?Forbes.?April, 2013
Susskind, D.?A World Without Work.?New York, NY:?Metropolitan Books, 2020
Sutton, R. and Rao, H.?Scaling Up Excellence.?New York, NY:?Crown Business, 2014
Su, A. and Wilkins, M.?Own the Room.?Boston, MA:?Havard Business Review Press, 2013
Taylor, W. and LaBarre, P.?Mavericks at Work.?New York, NY:?William Morrow, 2006
Taylor, W.?Simply Brilliant.?New York, NY:?Penguin Random House, 2016
Tett, G.?Anthro-Vision.?New York, NY:?Avid Reader Press, 2021
Ulrich, D. and Broadbank, W.?The HR Value Proposition.?Boston, MA:?Harvard Business School Press, 2005
Ulrich, N. and Smallwood, N.?Why the Bottom Line Isn’t.?New York, NY:?John Wiley, 2003
Ulrich, D., et. al.?HR Competencies.?Washington DC:?Society for Human Resource Management, 2008
Ulrich, D, et. al.?The Leadership Code.?Boston, MA:?Harvard Business Press, 2008
Ulrich, D and Ulrich, W.?The Why of Work.?New York, NY:?McGraw Hill, 2010
Ulrich, D, Younger, J, Brockbank, W and Ulrich, M.?HR from the Outside In.?New York, NY:?McGraw Hill, 2012
Ulrich, D, Ulrich, M, Kryscynski, D. and Brockbank, W. Victory through Organization. New York, NY: McGraw Hill Education, 2017
Wagner, R. and Harter, J.?12:?The Elements of Great Managing.?New York, NY:?Gallup Press, 2006
Watkins, M. ?The First 90 Days.?Boston, MA: Harvard Business School Press, 2003
Welch, J.?Winning.?New York, NY:?Harper Business, 2005
Weatherly, L.?“Human Capital—The Elusive Asset.”?Society for Human Resource Management, 2003
Wiseman, L.?Multipliers. ?New York, NY:?Harpers Business, 2010.
Wooldbridge, A.?The Aristocracy of Talent.?New York, NY:?Skyhorse Publishing, 2021
Zak, P. The Trust Factor. New York, NY: AMACOM, 2017
Zenger, J and Folkman, J.?The Extraordinary Leader.?New York, NY:?McGraw Hill, 2002
Zenger, J., Folkman, J and Edinger, S.?The Inspiring Leader.?New York, NY: ?McGraw Hill, 2009