Trends across Australian workplaces: Need good staff, need good process

The challenges of ‘new normal’

Our current conversations with Australian workplaces are on the hot topics of attracting talent, minimising staff turnover, and embedding new ways of working post-lockdown. This month?we explore insights from?data collected?from 185 predominately Australian organisations to look at how?staff?experienced 2021,?and trends that may influence the rest of 2022. Our data highlights?two?key issues:?

Talent challenges:?With border controls impacting?migration,?employers?have found it harder to attract talent (down 4%). In 2022, staff retention is also an emerging issue - according?to the?ABS, job mobility has been at the highest level since 2012. What factors most impact?your?employees' intention to stay??See how you can?explore this in the?Voice portal?or reach out for?a chat?with a Voice Project consultant.

New ways of working require new processes:?Staff satisfaction with?processes at work dropped significantly (-4%),?feedback suggests that processes are less clear and efficient.

Read our?full trends report for a comparison to 2020 data, and to the five year pre-pandemic average. 2021 Data Insights

Industry trends

Our 2021 data showed that certain?industries were particularly impacted by the circumstances of the pandemic.?Aged Care?showed?a drop in staff engagement and in satisfaction with pay and benefits. Meanwhile,?Local Government?continued to show increases in?staff satisfaction in 2021.

What the best did better

Exemplary organizations managed to defy?2021 challenges and uphold strong employee engagement. See how these exemplars successfully fostered excellent workplace practices.

• Aged Care:?Watch our?Change Champion?webinar recording. Hear from HammondCare CEO Mike Baird on how this?aged?and dementia care provider significantly improved employee engagement in the pandemic.
• Local Government:?Watch a?short?video?to see how Murray River Council fostered employee involvement and achieved remarkable change in less than 12 months, winning a 2021 Change Champion Award.?

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About us

Voice Project?provides research-backed surveys that measure employee engagement, leadership capability and customer satisfaction. These state-of-the-art surveys help organisations get the best feedback to drive positive change. We work with organisations across the not-for profit, private and public sectors.?Get in touch.