"Treat your loyal employees how you yourself want to be treated." Richard Branson

"You can stand tall without standing on someone; You can be a victor without having victims." Harriet Woods

The magic secret of companies like Google, Facebook and Richard Branson's Virgin is simple:

I prefer to fly Virgin for a very simple reason - they provide great service. Their great service is a by-product of loyal and happy employees.

According to numerous studies, there is a direct correlation between client satisfaction and employee happiness and loyalty.

As the graph shows, employee engagement and commitment go hand and hand with customer satisfaction.

There has been so much written about leadership and loyalty.

It is really not that complicated.

Employees need: the big picture, room to grow, challenge, appreciation, recognition, trust, reward, and empowerment.

Stop seeing people as workers. Start seeing workers as people.

"For as long as we treat people like a means to an end, we will never have their loyalty." Brigette Hyacinth

Do you agree ?

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