Treat Your Customers Right, and Make the Future of Your Business Bright

Good customer service is hinged on having a good quality product which is offered to a specific target market in the best fulfilling way possible.

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a)???? The product - what is it that you offer to your clients in exchange for money?

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b)???? The targeted market – who do you want to offer this product to? Who is this client?

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c)???? The unique approach – how do you intend to effectively and profitably engage the market with your product? How do you treat these customers in the process of engagement?

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Adapted from The Universal Customer Service Manual

Additional Reading: The Importance and Dynamics of Good Customer Service in Business - https://bit.ly/3E3Xy8d