The Treasury Whisperer's This Week's Whispers (S1:E2)
Seth M. Marlowe
The Treasury Whisperer | Treasury & Payments Advisor, Speaker and Evangelist | Synovus Head of Strategic Solutions | TMANY VP and Past President | ex-Wells Fargo ex-GE ex-Danone ex-PepsiCo ex-EY | Unapologetic Zionist
Continuing this new feature and moving it to LinkedIn article format. This Week's Whispers features all the individuals articles that I posted/curated during the past week.
Busy posting week for me despite the "short" Thanksgiving holiday week.
7 new posts for you to review ICYMI during the week. Enjoy!
#1: From Andy Nelson on LinkedIn: "The fastest way to lose good people is to stop appreciating them"
Andy Nelson starts this article out by writing: “Every loyal person has a breaking point when they are being taken for granted.” Click and read in for more... #leadership #management #managers #bosses #hadenough
#2: From IDEO: "3 Ways to Make Your OOO More Human"
There’s got to be a better way to craft an out of office message. Mine is on quite frequently due to the volume of customer and event/conference activity I partake in. Thinking that I may shake up my OOO a little using this post for ideas. #OOO #outofoffice #TTW
#3: From Treasury Today: "Know Your Customer – the SWIFT benefits for corporates"
KYC or "know your customer" is the bane of many bankers and treasury practitioners existence. On the heals of SWIFT's 5500+ correspondent banking KYC initiative, they are opening up the capability to corporates. Can SWIFT ease their (maybe your) pain? #SWIFT #KYC #Compliance #AML #TTW
#4: From Information Management: "How Rabobank turned employees into bot-creating ‘citizen coders’"
"Citizen Coders" "Citizen Programmers" "Citizen Developers" Call them what you want but tech-savvy non-IT people are helping many organizations automate using RPA. I've been talking about this all year. It's not just a trend, it's reality. This article discusses Dutch-based Rabobank's RPA journey. #RPA #automation #citizenprogrammer #TTW
#5: The Verge: "Alexa’s voice can now express disappointment and excitement"
“Amazon announced... that developers can now have Alexa respond to questions from US users with a “happy/excited” or a “disappointed/empathetic” tone.” I can’t wait. Can Siri be far behind? #Amazon #Alexa #EmotionalAI #Voice #TTW
#6: From Search Software Quality: "Is RPA the future of test automation?"
Robotic Process Automation is not just for business users anymore. How about having IT apply it for automated system testing scripts? Certainly another way to get RPA into the enterprise. #RPA #systemtesting #automation #TTW
#7: From Inc. "If You Write 'OK' in Answer to a Question, Your Millennial and Gen-Z Colleagues May Think You're Mad at Them. Seriously"
"What's the difference between "OK" "Ok" "OK!" "K" and "kk"? They all communicate the same thing--yes, all right--but some of them may cause unintended offense to Millennial and Gen-Zers in the workplace. Unfortunately, many in the older generations have no idea they're being hurtful."
I validated this with one of my millennial working children. And I asked why a few times. I was concerned how the OK was so problematic. Was it us (Boomers and Gen-Zers)? Were we doing something wrong? Turns out this became a "thing" back when texting was the precursor to social media. Among themselves, these pre-teen and teen millennials found that a response of "OK" and similar were offensive as if it meant "Ok" and: "I have nothing else to say" or "I am annoyed with you" or "speak to the hand." They all grew up with this context. It simply extends to today. Phew! I thought we were doing something offensive. Indirectly yes, but this is really them and not us.
#Millennials #OK #kk #GenerationGaps #TTW
Have a great next week!
Seth, TTW