Travel Tech in 2021

In travel tech industry i found adaptability to be key. From fee flexibility to offering virtual tours and getaways, the always creative travel industry finds ways to feed that desire to explore the world.

As you may have guessed, COVID-19 didn’t kill the desire to travel. In fact, online search trends indicate people are starting to think about it again after a few weeks of low search volume. A recent Google Trends that shows search volume for terms like “luxury travel” and “family vacation” are up 25% and 11% respectively. In fact, search shows people are starting to think about a summer vacation. 

Travel marketing and advertising company Sojern says their analysis indicates increased travel within Europe by Q4, especially to Italy and Spain. Sojern says travel signals for International travel in Q1 of 2021 also look promising though that could be because the airlines have opened up early bookings. 

Technology is changing every aspect of our lives and the travel industry is no exception. But how is tech changing the future of travel-related businesses in particular? Maybe we don’t realize it, but most of the things we do when traveling involve technology—from booking flights on our smartphones to having AI-assisted experiences. 

The bottom line is, the advancement of technology offers endless possibilities to travel companies.

However, technology has also posed new challenges to the travel industry. With the rate that everything is going, today’s customers require instant responses to their requests. Businesses that aren’t prepared to meet the demand by using the right tech tools will likely see a drop in customer satisfaction levels and subsequently, at risk of losing money.

Regardless, technology has transformed and will continue to alter the way travel businesses work. In this article, i’ll highlight the changes that are brought about by the latest in tech.

These days, customers are spoilt with affordable choices of flights, accommodations, and car rentals. All it takes is a couple of clicks on the internet to browse through extensive options available.

The accessibility that technology provides has forced companies to offer good prices in order to remain competitive. Let’s say a customer wants to book a flight. In the past, their only option would be to accept the price offered by an airline company or pick the lowest fare out of all the airlines available to them. Now, there are a variety of travel metasearch engines and online travel agencies that can show you where to book the same flight for a lower price. 

INTERNET OF THINGS ( IOT)

Most car rental companies are thinking about syncing up their applications with the vehicles so users can control the settings of a car from their own mobile. Some hotel companies are also introducing this trend by allowing customers to change the thermostat and control the lights from their mobile apps. These are only a few of the great things that IoT is offering to the travel industry.

Blockchain is here to create a decentralized payment experience, reduce fees, and push for more transparent operation. Blockchain is something that every company, no matter the industry, could benefit from.

The technology will eliminate the tasks of validating information and confirming transactions, thus saving businesses money and time. It also works with a shared version of the records—once someone makes changes to them, the other person immediately gets to see the updates on the records. 

Nowadays, Am building Online Travel and Tourism Group of companies, and it will be a leading Saudi B2C & B2B brands at Travel tech space in MENA region .Through its portals , it provides comfortable travel options at an affordable cost with new commercial and technology for everyone ( Travel agents, Global OTAs ,Corporate, SME , individual and Air Consolidators ) We will be live by Feb. 2021 . 

So excited to meet our partners again !! 

Mohanad Nada 

Vice President