Travel Agencies: Begging To Bring Back The 1970s.
Travel Agents: Working Hard To Bring Back The 1970s
The American Society of Travel Advisors - ASTA - has accused American Airlines of monopolistic actions by deciding to award FF points in most cases only to bookings made on the AA website.
It is anybody's guess as to how ASTA came up with this, other then their apparent fantasy that travel agencies are still a major part of air travel retailing.
Join us on this week's Monday Insight blog to take look at the history of the travel agency channel and reasons that it's now a secondary player, and one that is not critical to either consumers or airlines.
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