Transforming sales with AI

You’ve heard the saying time is money.?

It’s a truism that’s never been more important than it is today. And this is particularly true for those of you in sales.?

Take a moment to think about everything you do. The 101 things that have to be done in the runup to finally closing a deal.?

Think about all the market research and looking for leads, the A/B testing, advertising, price discovery and, of course, the sales call itself.?

During that one call alone, there are dozens of variables that can make or break a sale.

It’s a lot to deal with. And it explains why almost 90% of sales people are feeling burned out while 54% of them are actively looking for another job.

But we can fix this.?

Thanks to a flurry of AI innovations in our #12MonthsOfAi, we can ease the burden. We’re already seeing how #DialpadAi can take care of many—if not most—of those mundane, repetitive tasks that are wasting time (and not doing any favors for morale).

This is something that resonates with Dialpad’s Chief Revenue Officer, Nick Slater .

“Too many businesses are spending time on things that don’t create revenue or drive profitability,” he says. “We need to take the hours and hours spent taking notes or attending meetings, and redirect all of that time to things that increase sales and drive profitability. #AI helps us take that time back.”

How sales teams are already using AI

For example, Dialpad’s Ai Recaps can instantly summarize every sales call and meeting so instead of getting bogged down taking notes, a rep can focus their attention on their next potential customer:

And then there’s Ai Playbooks, which bring the power of AI to the sales call itself.?

Along with helping sales reps stick to their sales methodologies in real time, Ai Playbooks also help coaches, managers, and leaders pinpoint opportunities for improvement:

An example? “We often see sales reps bring up price far too early in the conversation, even before they’ve conveyed the value of the offering,” says Slater. “With Ai Playbooks, reps are learning to establish the value early and often in those conversations.”

AI for recruiting and hiring

Even though recruiters aren’t technically salespeople, their tasks—in terms of outreach (sometimes high-volume outreach) and the types of conversations they have—are very similar to what sales reps typically have to do.

For these teams, AI can help with everything from crunching data to instantly analyzing candidate interviews. (In fact, Dialpad Ai is helping #recruiting firms like 任仕达 bring in more qualified talent and boost acceptance rates.)

“Think of a world where AI can tell you which interview questions correspond to the most sticky employees who will stay and grow with you,” Slater says. “You're optimizing employee performance before they've even joined your company. This is the secret sauce that AI can provide.”

An LLM designed for support and sales conversations?

The really exciting thing about AI is that it keeps getting better.?

There’s no better example of this than the recent launch of DialpadGPT, the first specialized LLM that’s analyzed over 5 billion minutes (and counting) of business communications.

No matter how big or small your sales org is, it’s clear that AI can be a huge force multiplier, both in terms of automating tasks and also uncovering valuable insights from data that would otherwise take hours and hours every week to sift through. Learn about how sales teams at businesses of all sizes, from SMBs to global organizations, are already using Dialpad Ai in the comments!