Transforming L&D with Dr. Keith Keating: Insights for Trusted Learning Advisors

The Kirkpatrick Podcast is back! We kick off Season 3 with a very special guest... Dr. Keith Keating, Chief Learning Officer at BDO and author of The Trusted Learning Advisor. Dr. Keating shares his inspiring journey from high school dropout to industry leader, offering practical strategies for elevating learning and development (L&D) beyond order-taking and into a critical, problem-solving role within organizations.

Drawing from his extensive experience, Dr. Keating discusses how building trust, measuring impact, and aligning with organizational needs are key to becoming a valued strategic partner. From changing the brand of learning & development at General Motors to empowering talent to take control of their futures, his insights showcase the power of L&D to drive measurable business results and meaningful personal growth.

Key Takeaways:

• L&D as Problem Solvers: Redefine your role by addressing organizational challenges holistically, not just with learning solutions.
• Evaluation as a Bridge: Measure more than effort—link learning initiatives directly to business outcomes.
• The Power of Lifelong Learning: How fostering a culture of continuous growth can unlock human potential.
• Context is Key: Tailor your approach to fit your organization’s unique culture, challenges, and needs.
• Trust Drives Impact: Building credibility and strong relationships with stakeholders is critical to evolving from order-taker to trusted learning advisor.

Dr. Keating’s story is a powerful reminder of the transformative potential of L&D—not only for organizations but for individuals as well. His call to action? Embrace your role as a problem solver, connect with your stakeholders, and tell compelling stories of your impact to drive trust and support.

Whether you’re an L&D professional, leader, or simply passionate about learning, this episode is packed with insights to help you elevate your impact.

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What strategies have helped you build trust and align L&D with business goals? Share your thoughts below! ??

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