Transforming Employee Health Benefits: End-to-End Approach of Mentor Health in the New Normal

Employee well-being is not just a benefit; it's a strategic imperative. In the evolving landscape of health benefits, Mentor Health & TPA pioneers a holistic approach, transcending traditional insurance to champion the vitality and resilience of our greatest assets— our workforce

In the Evolving Landscape of Employee Health Benefits: Mentor Health & TPA Pioneers a Holistic Approach

The realm of employee health benefits is undergoing a transformative shift. While traditional health insurance has long been the norm, it falls short in providing comprehensive well-being. Mentor Health & TPA is spearheading this revolution with a holistic approach that transcends the conventional, ensuring end-to-end services encompassing predictive, primary, secondary, and tertiary healthcare.

Redefining Employee Well-being: Beyond Traditional Health Insurance

Health insurance, though essential, has its limitations in safeguarding employee well-being. The current model often involves late intervention, low utilization rates, and lacks a data-driven approach. Employees typically turn to health insurance when a critical illness has already reached its peak, missing out on the benefits of early intervention.

Moreover, statistics reveal that only 8% to 12% of employees utilize group health insurance, leaving a significant portion without tangible benefits. This low attachment to insurance brands highlights the need for a more engaging and proactive health benefit model.

Mentor Health & TPA: Crafting a Comprehensive Holistic Health Benefit Plan

Mentor Health & TPA's approach revolves around a Holistic Health Benefit Plan, an innovative category of consumer-centric, data-driven healthcare services designed to not only address existing health issues but to prevent them altogether. Our strategy is built on open technology standards, empathetic user design, responsible AI, and high-quality medical expertise.

A Tapestry of Comprehensive Services:

1. Uninterrupted Primary Healthcare Access: Mentor Health offers free instant virtual access to medical experts, including general practitioners, specialists, nutritionists, and psychologists, around the clock.

2. Pharmacy & Lab Services with Convenience: Home delivery and sampling services are facilitated, ensuring convenient access to medications and diagnostic tests with the guidance of gateway doctors.

3. Elevating Well-being through Wellness Sessions: Health awareness sessions on physical and mental health contribute to a proactive approach to employee well-being.

4. Personalized Risk Assessment Surveys: Proactive identification of early diseases through personalized risk assessment surveys allows for preventive or primary care interventions before they escalate.

5. Tailored Care through Health Index: In-depth analysis of employees' health data leads to customized action plans for individual well-being.

6. Focused Chronic Care Programs: We cater to specific health needs, such as diabetes, hypertension, maternity, eldercare, and more, through focused chronic care programs.

7. Expert Support in Policy Decisions: Mentor Health Counseling assists in designing policy strategies, driving productivity, and boosting employee happiness.

8. Value Addition for Employee Health: Mentor Health provides guidance for healthier living and utilizes data-driven insights to ensure empathetic and trustworthy medical care.

Championing Employee Health & Well-being in the 'New Normal':

In this era of the 'New Normal,' where ensuring employee well-being becomes an organization's unique selling proposition, Mentor Health & TPA's user-centric approach aligns seamlessly with the core elements of any forward-thinking organization's strategy.

Given the pandemic's impact on employees' health and well-being, Mentor Health & TPA recognizes the paramount importance of this facet in an organization's strategy. Recent data indicates a staggering loss of 32.5 million working days in 2019/20 due to work-related ill health, with stress, anxiety, and depression accounting for nearly 18 million of these.

Our research underscores the urgency brought about by the pandemic, forcing a shift in focus towards employee well-being. While more organizations acknowledge the seriousness of the matter, our findings reveal that half still lack a formal well-being strategy, highlighting a crucial gap in their duty of care for the health, safety, and welfare of their workers.

A Holistic Approach to Fostering Employee Well-being:

Mentor Health & TPA emphasizes that a well-rounded approach to employee health goes beyond insurance coverage. It must be rooted in the genuine needs of the employees, addressing both physical and, increasingly significant, psychological well-being. Our integrated approach not only benefits employees but fosters higher engagement, aligning the workforce with organizational success.

Recommendations for Employers: Championing Employee Health & Well-being

To champion the cause of employee health and well-being, organizations must:

1. Leadership-Driven Awareness: Ensure senior leaders understand and embed actions to prioritize workplace health and well-being.

2. Empowering Line Managers: Equip them with the skills to manage people effectively, ensuring manageable workloads, clear objectives, and a trust-based relationship.

3. Early Access to Health Support: Facilitate access to health support and specialist sources such as online doctors, counseling, and home care.

4. Evidence-Based Understanding: Identify the causes of absence and unhealthy practices through a health risk assessment, addressing underlying issues like 'presenteeism' and 'absenteeism

Tailored Policies: Recognize the unique health needs of the organization and its employees, avoiding a one-size-fits-all approach.

6. Promoting Mental Well-being: Foster a culture where conversations about mental health are encouraged, and help is readily available when needed.

7. Conduct Health Risk Assessments: Undertake audits to understand employee health status and work-related stress for a preventive approach.

Conclusion Note for Employers:

Taking care of your employees' health and well-being is undoubtedly challenging, but the enduring benefits far outweigh the complexities. Mentor Health & TPA stands ready to support organizations in creating a supportive, inclusive workplace where employees can remain productive and excel in their outcomes. As we navigate the 'New Normal,' let us collectively prioritize the well-being of our greatest assets—our workforce.