Transforming eCommerce and API Capabilities at Onhotels.com

As Technical Product Manager at Onhotels.com, I had the opportunity to lead transformative projects in eCommerce technology, optimizing APIs and enhancing the digital experience for partners and customers alike. This role combined technical innovation with strategic planning to drive measurable business impact.

Enhancing API Capabilities for Seamless Partner Integration

A key focus of my work was enhancing the XML APIs that powered Onhotels.com’s booking and payment processes. By redefining the future capabilities of these APIs, I ensured they met stringent PCI DSS compliance standards while enabling seamless partner integration. These improvements laid the foundation for secure, reliable, and scalable transactions across the platform.

Driving Strategic Roadmap and Agile Transformation

To align the technical vision with business goals, I established a 9-month roadmap, systematically prioritizing urgent and non-urgent issues based on their business impact. This structured approach allowed the team to focus on high-value features, improving efficiency and responsiveness.

Additionally, I led the transition from waterfall to agile methodologies, introducing practices like Scrum and Kanban. This transformation significantly enhanced the development team’s performance, enabling faster delivery and better adaptability to changing priorities.

Leveraging Data for Operational Insights

Understanding the value of data in decision-making, I implemented tools like Splunk to monitor business performance and gather operational insights. These tools helped identify opportunities for optimization across booking processes, ensuring smoother customer experiences and better resource utilization.

Key Outcomes

• Improved API Performance: Enhanced XML APIs supported secure bookings and payments, strengthening partner trust and user satisfaction.
• Increased Development Agility: The shift to agile methodologies improved team productivity, accelerating time-to-market for critical features.
• Data-Driven Decisions: Operational insights from new monitoring tools enabled informed decisions, driving efficiency and scalability.

Reflections and Future Aspirations

My time at Onhotels.com exemplified how technical innovation and strategic planning can transform eCommerce platforms. By focusing on secure integrations, efficient processes, and a customer-centric approach, I contributed to a more robust and scalable digital solution.

As I look toward new opportunities, I aim to bring the same blend of technical expertise and strategic vision to drive innovation and success. If you’re seeking someone passionate about optimizing digital platforms and delivering impactful results, let’s connect.