Transforming customer experiences with Optispin

Ever heard the saying: "You can change a new city, a new neighbour, but a new telecom operator? Now that's a challenge." Switching telecom providers isn't easy, but with our help, it can be. Let's make it effortless for you.

This week, we will look into our transformative customer journey. We are delighted to reveal the journey through the eyes of one of our valued customers, Mario. His story illustrates why Optispin stands out as a superior solution in the market, known for its practicality and simplicity.

This is what he told us…?

Mario decided to start his new chapter in a new city, impatient to settle into his new apartment. He was excited, but also a bit worried since he urgently needed a reliable internet connection and access to TV, because he wanted to watch his football team play on Saturday, just days away!

What do you think Mario did at that moment? What were his first steps?

You are right! He spent the whole afternoon sifting through countless, impersonal offers from various providers, only to become confused and without a clear solution for his new apartment. The result? Stress and the realisation of having to take days off work and the disappointment of missing his football team’s crucial match.

Is there an easier way to find the optimal solution for you? ??

Yes, Optispin is the best solution, just for YOU!

Mario was lucky enough to run into his next door neighbour in the hall, who had that exact same problem a couple of months ago when he moved into his apartment.

His solution was Optispin!

He told Mario that he was very happy that he could get a personalised offer for his new telecom provider from the comfort of his couch.?

With Optispin, your personalised offer is only a couple of clicks away. All you have to do is to answer a couple of questions that deliver all the information needed to the providers you have chosen. Only thing to do is sit back and relax, while our partners call you and provide you with the best offer for you. All you have to do is choose the one that suits you the most.

Guess what??

Mario is satisfied with his new provider and all the time he saved with Optispin.

Optispin stepped in to assist Mario in finding a new telecom operator. Not only that, Mario learned that his neighbour is also a supporter of the same football club, so they decided to watch the game together on the weekend. Thanks to Optispin, Mario not only got a new provider and watched his favourite team, but he also made a new friend.