The transformative impact of Telehealth
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The transformative impact of Telehealth on the care sector
Prior to COVID-19, telehealth was used by healthcare professionals to support remote patients and those who had difficulty leaving their homes. More regular patients preferred face-to-face meetings with their doctor, while healthcare workers felt that this was essential in order to properly observe the patient.
Then COVID-19 hit and suddenly, telehealth was utilised to keep healthcare workers and patients safe. It helped to diagnose those who had the virus, while also supporting those with other health ailments and allowing healthcare workers to treat people without coming into contact.
Now that the virus seems to be back under control, there are no signs that telehealth is going anywhere.
“It’s evident that the care sector has been impacted drastically over the last two years, as a result of the COVID-19 pandemic. Care staff were pushed to breaking point, with services stretched to fulfil hospital patient needs. The demands placed on care staff have understandably had a toll on staff retention, with recent research indicating that social care vacancy rates in England were exceeding pre-pandemic levels,” explains Louise Newbury-Smith, Country Manager at RingCentral. “Ultimately, the pandemic exposed some key areas that care homes need to improve upon. Fortunately, technology companies identified the opportunity to collaborate and aid care homes across the country, in order to help best serve both patients and carers.”
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Conclusion
“In summary, telemedicine offers patients a feeling of autonomy and freedom due to a lower amount of unnecessary intervention of in-person monitoring. This can ultimately empower them to feel more in control of their lives, ultimately benefiting both them and the care staff around them.”
- Louise Newbury-Smith, Country Manager at RingCentral
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2 年I have a couple of clients in this space that have mentioned that telemed insurance has skyrocketed 3-500% in the past 2 years. Particularly international telemed. And ‘run off’ insurance is needed for 5+ years afterwards which can be just as expensive. Apparently there are only 3 telemed underwriters in the UK! Does anyone know any experts/consultants in this field? Would appreciate a reach out!