The transformative edge of using DevOps in Retail

The popularly quoted by Marc Andreessen “Software is eating the world” is more relevant now than ever. The modern-day adaptation would be “Software ate the world and services (especially next-gen technology) is eating software.” Customer experience trumps everything in Retail. The dynamic and ever-evolving landscape of consumer needs has been key to driving digital transformation across all industries around the world. Retail is one of the major sectors that has embraced digitization to become closer to its consumers, nurture their needs, and keep up with retail trends.?

Where there’s digitization there is thoughtful technological adoption. DevOps has emerged as the most pressing customer-oriented technology adopted by organizations with the retail industry being third in place in the DevOps application market. In India, retail technology supporting the retail sector with services such as digital ledgers, inventory management, payments solutions, and tools for logistics and fulfillment have witnessed a significant growth. But here is what makes DevOps and Retail a perfect match: At the heart of both DevOps and Retail, we will find the most essential human element which is to bridge the gap that allows teams to ship better reliable products. In other words, allowing retail owners to achieve operational excellence and business continuity.

DevOps and Retail: 2 sides of the same coin

Organizations look to differentiate themselves and create customer loyalty by focusing on customer experience and analysing how technology can enable individualized service that can scale to meet demand. Companies are adopting digital transformation strategies to compete and decrease their time to market. It requires persistence to architect such a reliable and robust system.??

Retailers and tech companies are blending DevOps technology with retail processes to enhance customer experiences, personalize interactions throughout the sales funnel and elevate their fulfillment processes to make it all possible, as fast as possible. Automation is the backbone of digital operations. In DevOps, automation is infused in every development stage and in retail automation enables faster efficient workflows at every stage of business using data analytics.?

Let’s understand the fundamentals of how the processes in DevOps and retail can be glued together for retailers to drive ROI..