The transformation of businesses with AI
The truth is that artificial intelligence (AI) is already well cemented in our current world, and it is no longer a concept of the future. From driverless cars, to robots and voice recognition – the notion is evolving before our very eyes and is showing no signs of slowing down.
But just how will AI impact upon businesses within the UK when it becomes mainstream? Will it enable us to do more, or will the downsides such as job cuts and a reduction in the requirement for human intelligence put a damper on proceedings?
The journey so far
If you sit back and look at how far we have already come, with the development of self-driving cars and drones for delivery, it really is quite incredible and often we are left wondering just how far is it possible for us to go?
With innovations and ideas constantly being created, developed and pushed out to consumers it doesn’t seem like there is any wall for the future of technology and ultimately AI.
In terms of businesses, a move towards AI and intelligence technology in general is more popular in some sectors than others – as you may expect. Of course companies like Google are leading the way in implementing and using this both within their own offices, and for their users too. Whereas those in law firms across the globe may not be seeing the implementation of office robots for quite some time.
But with the introduction of such technology, that makes life easier for many and reduces costs for businesses also, there will naturally be a drive to develop more technology that meets the wants and needs of those buying and using it. It is natural progression for any gadget to develop and evolve based on the requirements of a user, and AI will be no different.
What’s the future for UK businesses?
Personally I am incredibly excited about AI and IoT in particular, they are certainly going to shape the future for us and will enable us to do more than ever before. But, of course, there are always the negative aspects to think about too.
Businesses such as call centres could easily be replaced with AI, and this could mean and exceptional number of jobs lost across the company. Just how would we re-employ those people, when they skills and careers are based in an industry that no longer exists for humans?
Whilst the concepts are great, and businesses look forward to the prospect of reduced costs – do we not need to also look at the human element of introducing technology with can replace skin and bone. Whilst we could replace entire departments with robots and AI, should we?
Originally published: https://blog.exponential-e.com/?p=1380