Transform Your Retail Experience with AI - Powered Solutions

High Point, NC 10/25/24 – Orbit Interactive is thrilled to announce its latest offering for home furnishings retailers, powered by AiPRL Assist.

This partnership brings advanced AI technology to Orbit's digital marketing suite, enabling clients to optimize their customer engagement strategies and streamline the sales process from initial contact to appointment completion.

Driving Digital Marketing Success with AI Innovation

By integrating AiPRL Assist’s powerful, closed-learning AI into its services, Orbit Interactive provides home furnishings retailers with a robust tool for appointment booking, nurturing, and confirmation, while delivering unparalleled insights into the customer journey. AiPRL Assist’s closed-learning model ensures that customer interactions are honed based on live data, improving relevance and personalization, while avoiding the unpredictability associated with open-learning systems.

Key benefits include:

• Appointment Management: AiPRL Assist enables seamless appointment booking, nurturing, and confirmations, reducing missed opportunities and maximizing customer engagement.
• Live Video Chat Transfer: Retailers can connect with customers face-to-face for a more personalized shopping experience, no matter where they are.
• Sentiment Analysis & Customer Journey Mapping: AiPRL Assist’s AI interprets customer sentiment to enhance interactions and navigate over 50 distinct customer journeys, tailored to each interaction.

Orbit Interactive’s clients now have access to a full chat history and customer journey identification, enabling retailers to anticipate customer needs and provide a smooth path to purchase. Furthermore, the platform’s sentiment analysis and live video chat features offer enhanced connection points, fostering trust and improving customer satisfaction.

“We’re excited to join forces with AiPRL Assist to offer a transformative solution for retailers,” said Richard Harris, VP of Digital Happiness of Orbit Interactive. “This partnership aligns with our mission to deliver high-impact digital marketing solutions that drive measurable results. By incorporating AiPRL Assist’s capabilities, we are giving our clients the tools they need to create meaningful, lasting connections with their customers.”

For more information on this partnership and Orbit Interactive’s digital marketing solutions, visit www.OrbitInteractive.com .

About Orbit Interactive

Orbit Interactive is a full-service digital marketing agency specializing in targeted advertising, SEO, SEM, social media marketing, and white-label services. With a commitment to ROI and innovation, Orbit Interactive helps businesses expand their digital presence and achieve success in a competitive marketplace.