Transform-CX Welcomes Captain James C. DeSimone to Advisory Board

Transform-CX Inc. is pleased to announce that Captain James DeSimone , Principal Consultant at Seaward Maritime and former Deputy Commissioner & Chief Operating Officer of the New York City Department of Transportation Staten Island Ferry, has joined our advisory board.

Captain DeSimone’s extensive experience in the maritime industry will be a key asset as we continue to expand and enhance our offerings in sectors that require operational excellence and safety. His leadership at the Staten Island Ferry, where he served for over 16 years, was critical in restoring safety and operational stability, earning national recognition for the fleet’s safety standards.

“Captain DeSimone brings decades of maritime expertise and a proven track record of transforming operations to ensure safety and efficiency. His contributions will be invaluable as we enhance our customer and employee experience solutions, both within the maritime industry and across other sectors,” said Tim Keefe , CEO of Transform-CX. “We are excited to have him on board as we continue to bring innovative, tailored solutions to clients globally.”

Captain DeSimone’s wealth of experience in leadership, safety management, and maritime operations, will further elevate Transform-CX's consultancy services. With a focus on optimizing customer and employee experiences, we work with clients around the world to drive transformational change. Our expertise spans across industries, providing strategic solutions that address unique business challenges, improve operational efficiency, and ensure sustainable growth.

We are confident that Captain DeSimone’s insights will strengthen our ability to deliver impactful solutions that transform both the operational and human sides of our clients' businesses.

Welcome aboard, Captain DeSimone!