Transduction — leading transformation — Issue #123

Transduction — leading transformation — Issue #123

This week:

  • Upcoming Events
  • Systems and Complexity in Organisation
  • Cybernetics
  • Local Government

Upcoming Events:

SE Stakeholder Engagement – Productive Conversations (0.5d)

This training programme could equally be called ‘honest conversations’, ‘difficult conversations’, ‘constructive conversations’, or ‘challenging conversations’.

Fundamental to the success and flavour of organisational life – and systems practice interventions – are the quality of conversations we are able to have. If we can develop an honest and shared attempt to get at shared understanding – shared ‘truth’ if you like – or at least to fully appreciate each others’ understanding – then we can make true progress.

This interactive session will:

  • Discuss different types of feedback / difficult conversation
  • Understand how the brain rationalises and protect us
  • Increase awareness of our own habits and perceptions
  • Prepare and plan for a difficult conversation
  • Have effective performance conversations
  • Learn how to respond / look after yourself in the moment

And help you to have productive conversations even when it seems most unlikely. You will need to bring a record of an ‘unproductive’ conversation you have had, or fear having, and be prepared to work with others around it and other examples. You will end the session with the ability to surface more productive conversations even when it is difficult.

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ise-stakeholder-engagement-productive-conversations-05d


ILG Large Group Interventions (1.0d)

In a classic 2005 article, ‘Techniques to Match our Values’, Weisbord set out the ‘learning curve’, with a movement from ‘experts solve problems’ to ‘’everybody’ solves problems’ to ‘experts improve whole systems’ to ‘’everybody’ improves whole systems’. Inherent in the development of systems practice from the start has been recognition of ‘the whole’, which comes in various forms from group dynamics to organisational viability.

This programme will give an overview of intervention approaches which ‘bring whole systems into the room’ rather than have a few experts work on individual issues. We will look at some of the history and the wide range of interventions that have been developed, and provide an overview of some of the most interesting.

We will compare and contrast these approaches and provide ‘ways in’ to consider when, and which, large group intervention might be an appropriate part of a systems practice intervention.

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£500 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ilg-large-group-interventions-10d


ICS3 Workshop Design (0.5d)

This module provides learners with an understanding of the design of workshops and relevant considerations, taking into account the potentially very different contexts and definitions of what a ‘workshop’ is. It introduces a range of tools and approaches for workshop design, building on the facilitation module. It gives tools to consider evaluation and learning about workshop design, and compares various approaches, enabling learners to better select and apply appropriate workshop design approaches to their context.

A workshop can be distinguished from a meeting (though the boundaries may be blurry at times), by some of the following indicators:

  • intensive discussion and activity, designed to progress thinking and planning
  • intentionally designed activities (rather than simply an agenda), or flow
  • an impact focus, usually above and beyond just a discussion or decision – some kind of output taking an intervention or initiative forward

An alternative use of the work,?to workshop (something), refers to taking a product or idea into a period of intense focused experimentation and development, often bringing in fresh or different perspectives than the original developers of the product or idea. This is of course closely related, but implies some partly-developed ‘content’ as the workshop focus, as opposed to simply a product or idea. In either case, some input is expected to a workshop, whether process, content, or both.

The learning will cover:

  • What a workshop is
  • Where and when we might use a workshop
  • A range of tools and approaches
  • How to appropriately select an approach, and design a workshop to fit the requirements in context
  • The importance of reflection and how to evaluate and build a learning loop
  • Workshop design tools, core and conceptual

This is a very practical, hands-on course based on you creating an initial workshop design from your context, using sources offered, and?sharing and discussing it in the session.

This course complements the course on Facilitation for systems practice interventions, though they can be done independently or in any order.

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ics3-workshop-design-05d


ICS2 Facilitation Skills for Systems Practice Interventions (0.5d)

This course provides learners with an understanding of the facilitation relationship in the context of systems intervention itself, and of the challenges it brings. It introduces a range of tools and practices for facilitation and provides guidance on workshop planning. Finally, it compares various approaches to facilitation, enabling learners to develop a stronger sense of the kind of facilitator they want to be.

Topics covered include:

  • The facilitraining rainbow – where do you stand??
  • Divergence, emergence, convergence;?
  • Differentiation and integration method;?
  • Adaptive change;?
  • Facilitation for ‘robust systems’;?
  • Session planning and session flow;?
  • The perceptual positions;?
  • Ground rules for workshops and ways into partnership;?
  • Maintaining your authenticity;?
  • Peter Block’s ‘six conversations that matter’;?
  • Chris Corrigan’s ‘seven little helpers’;?
  • Hosting and guiding and/or customer services;?
  • Context cues;?
  • History and three futures;?
  • Power tools and making concrete – Naming The Thing.?

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ics2-facilitation-skills-systems-practice-interventions-05d


ICS1b Consulting for Systems Practice Interventions – (b) Core (0.5d)

This course provides learners with a deeper understanding of:

  • Discovery and research into the client system;?
  • Power questions, layers of analysis, and objectifying ‘the system’;?
  • Research and action-based approaches;?
  • Third-party and whole systems approaches;?
  • Maintaining the balance of responsibility for deep engagement;?
  • Structuring analysis and feedback, developing commitment;?
  • Choosing dirty or clean consulting.?

To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.

This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.

Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more,?Consulting for Systems Practice Interventions?emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.

These courses are relevant to anyone – consultant or not! – who is engaging in organisational change.

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ics1b-consulting-systems-practice-interventions-b-core-05d


ICS1a Consulting for Systems Practice Interventions – (a) Foundation (0.5d)

This course will provide learners with key principles and a structure for interventions. Topics covered include:

  • The five phases of the consultative process;
  • ‘Techniques are not enough’: relationships in consulting;
  • Dealing with ‘the space of service’;
  • Setting up a clear ‘contract’ for interventions – including triangular and rectangular contracting;
  • Authenticity and setting your assumptions;
  • The client behind the client and the problem behind the problem;

To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.

This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.

Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more,?Consulting for Systems Practice Interventions?emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.

These courses are relevant to anyone – consultant or not! – who is engaging in organisational change.

Trainer These courses are delivered by?Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link:?https://www.systemspractice.org/courses/ics1a-consulting-systems-practice-interventions-foundation-05d


Link Collection:

My Weekly Blog?post:

We are dedicated to transforming public services and ourselves, guided by three core principles. Firstly, we prioritize social and environmental justice, believing that public services should enhance citizen and community outcomes through equality, diversity, and inclusion. Despite minimal change, the demand for justice intensifies, urging collective responsibility.

Our methods center on impactful, sustainable, and progressive interventions, driven by several beliefs. We value digital innovation, embrace agility, navigate complexity with systems leadership, prioritize community outcomes, and aim to empower clients through capability-building.

Moreover, our success stems from experienced, authentic delivery, fostering adult-to-adult relationships and collaboration. We offer skilled, outcome-focused professionals committed to making a difference. Through teamwork, transparency, and adaptability, we exceed client expectations and maintain authenticity.

After 15 years, our approach resonates, evidenced by client loyalty and a talented team, despite challenges in UK public services. Our success lies in these principles, which prioritize justice, innovation, collaboration, and authenticity.

Thank you! To all our customers and our peers who, once again, made the effort to the Financial Times and Statista survey of the top UK management consultancies, and put RedQuadrant amongst that?list.


SCiO UK Face-to-Face Open Meeting – 18 March 2024, London?UK

SCiO UK Face-to-Face Open Meeting – March 2024

‘The Handbook of Systems Thinking’ – Journal of Systems Thinking (Cabrera Research?Lab)

[I’d say this is a bit of a curate’s egg. It’s extensive, and free, and brings in several highly rated systems authors to give approachable, light summaries of their methods and approaches. You can see the editorial team here: https://www.scienceopen.com/collection/91ba7261-ecaf-4e92-ab55-2e9cfce483d0 under ‘about the journal’, and under ‘open peer review’ can see their ‘unusual’ peer review process]

They say:

This Handbook details the theory and practice of Systems Thinking in the areas of social systems, management, and policy. The contributing chapters from numerous authors show the diversity of the field, and this first chapter seeks to identify patterns in that diversity to demonstrate an underlying unity among the plurality of methods, approaches and interventions throughout the field.

Publications – The Handbook of Systems Thinking – ScienceOpen

Do Humans Dream of Analogue?Sheep?

February 26, 2024by?MattLloyd

Do Humans Dream of Analogue Sheep? – Systems Soundbites

The PreAccident Investigations Podcast – PAPod 486 – One More Discussion of Fatal Events – and this is just for?us

[A relatively off-the-cuff podcast and although ostensibly for ‘safety professionals’, I think the discussion of ‘graceful extensibility’ and its balanced with ‘prevention’ and ‘control’ is valuable for everyone]

Gregory Bateson – From Versalles to Cybernetics (1966) – recording on?YouTube

Gregory Bateson – From Versalles to Cybernetics (1966) – YouTube

On Facebook, Nora Bateson shared:

From Versailles to Cybernetics (in English with English subtitles)

On this Sunday, while it is not quite spring yet, if you have a little time to listen, check this lecture out.

You may remember it as a chapter from Steps To and Ecology of Mind. I found this version on youtube. This talk by my dad is one of the most important for the present times, when selling out everyone and everything is justified by the right of profit. The pain of loss of trustworthiness in communication has historical shadows that run long. As the honor of communication erodes, the logic of manipulation and zero sum games becomes normalized as “how life is.”

The aftermath of deception since the fateful Treaty of Versalles is an illustration of systemic ripples into the future of communication since then. Did you know….?

Communication is Sacred. It matters.


Software in the natural world: A computational approach to emergence in complex multi-level?systems – Rosas et al?(2024)

Fernando E. Rosas, Bernhard C. Geiger, Andrea I Luppi, Anil K. Seth, Daniel Polani, Michael Gastpar, Pedro A.M. Mediano


Introducing a New Saturday Series: The Prophets – Marshall McLuhan – Carlson?(2024)

Meet the messengers from the past who saw the future and explain our world today. First up: Marshall McLuhan.

By?Benjamin Carlson March 2, 2024

Introducing a New Saturday Series: The ProphetsMeet the messengers from the past who saw the future and explain our world today. First up: Marshall McLuhan.By Benjamin CarlsonMarch 2, 2024

Social Systems Theory from a Cognitive and Physicalist?Perspective – (Challoner,?2024)

Social Systems Theory from a Cognitive and Physicalist?PerspectivePost authorBy John A ChallonerPost dateFebruary 28, 2024

Niklas Luhmann: What is Autopoiesis? (Keenan, Jan?2022)

Niklas Luhmann: What is Autopoiesis?

Roberts & Kay – Differentiation and Integration: How to Use Weisbord & Janoff’s Good Work (internet?archive)

ADVANCING DEMOCRATIC PRACTICES IN WORKPLACES AND COMMUNITIES

[email protected]

Differentiation and Integration: How to Use Weisbord & Janoff’s Good Work

Go Deep to Benefit from Differences: Differentiation and Integration

https://web.archive.org/web/20220708113515/https://robertsandkay.com/differentiation-integration-weisbord-janoff

Stop It - Bob Newhart

YouTube Stop It - Bob NewhartBy The Mindset Revolution


A Single Small Map Is Enough For A Lifetime | NOEMA

NOEMA A Single Small Map Is Enough For A Lifetime | NOEMA What if this bog-standard corner of England is actually full of adventure, nature, wildness, surprises, silence, perspective — if only I bothered to go out and look?


Bill Bryson-like writing. For the dog lovers. Chicken Lore https://bit.ly/3TccIfU

Tumblr Chicken Lore The boys! This pic alone took ten minutes and balancing a pretzel on my head to get them both in the frame and in focus.


The Three C's: Creativity, Collaboration, and Communication

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‘Parents didn’t want their kids to be here’: inside the troubled London school that stopped excluding pupils and restored calm

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Chisholm admits in-house Crown Consultancy project was 'too difficult'

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Why Are So Many Metamodernists So Miserable? And What Can We Do about it? - Metamoderna

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The effect of health-care privatisation on the quality of care https://www.thelancet.com/journals/lanpub/


The State of Local Government Finance in England 2024

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