The trait all AI super-users share and how AusPost is tackling disability inclusion

People who are skilled in using generative artificial intelligence have at least one thing in common, according to 微软 .

In new research based on responses from more than 31,000 knowledge workers across 31 countries, the tech giant found that AI “power users” are united by their willingness to experiment.

“If they use it and don’t get the response or return they wanted the first time, they’ll keep going,” Microsoft’s modern work director Lucy Debono said.

Microsoft’s research found that power users were also more likely than other workers to use AI to catch up on missed meetings, analyse information, design visual content, interact with customers and brainstorm or problem-solve.

And they don’t just use it for individual tasks, either. Microsoft found that power users were 66 per cent more likely than other users to ask AI to help improve their business processes and workflows.

Our lead story this week digs deeper into the habits and behaviours of AI power users, and reveals how employees at life insurer TAL Australia are using the technology to save up to six hours per week .

We also spoke to Australia Post disability and inclusion co-ordinator Anthony Moufarrege , who lives with the neurological disorder cerebral palsy and a condition that causes muscles to contract involuntarily, known as dystonia.

When The Australian Financial Review asked Moufarrege for the most helpful thing Australia Post had done to help him thrive at work, the 24-year-old answered by sharing a story from his first day on the job.

Essentially, he said, just one gesture stopped him worrying about his disability at work . It made him feel welcome and assured him his disability would not stop him from making a valuable contribution to the company.

The story also included new research from the Australian Disability Network that challenged the assumption that employing people with a disability is costly.

Based on responses from more than 560 employees and job seekers, it found the three workplace adjustments most commonly sought by people with disabilities were not expensive. They were working from home, flexible working hours and the freedom to take time off for appointments or to manage a condition.

Elsewhere, we found out how the CEO of Oroton Group learnt to make the right career choices , revealed why Kogan.com founder Ruslan Kogan likes hiring marathon runners , and explained why upcoming right-to-disconnect laws are likely to have consequences far beyond their immediate jurisdiction .

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