Training Connection - October 2024
ANNOUNCEMENTS
Important Update: CPE Class 18 Application Deadline Extended
Due to recent weather impacts in the southern region, the deadline to apply for Class 18 of APCO’s Certified Public-Safety Executive Program has been extended to October 29. Don't miss out on this chance to enhance your leadership skills in public safety. Learn more?
We Need You! Be a Voice for Change in Public Safety Communications
Ready to get more involved? Join an APCO Standards Working Group and help set the standards that will?shape the future of public safety communications! All experience levels in public safety are welcome, and the time commitment is only two hours per month.?Three standards working groups are forming now. Tell me more?
COURSES STARTING SOON
Last Minute Training??
Need CDEs right away? We have space in these courses that start soon.
10/29: Cybersecurity Fundamentals for the ECC, Virtual Classroom #72419 (8 CDEs)
10/30 - 12/3: Communications Training Officer, 6th Edition, Online #72905 (24 CDEs)
10/30 - 12/10: Emergency Medical Dispatch, 5th Edition,?Online #72805 (32 CDEs)
11/5 - 8: Fire Service Communications, 3rd Edition, Virtual Classroom #72442 (32 CDEs)
11/6 - 12/3: Public Safety Telecommunicator 1, 7th Edition, Online #72994 (40 CDEs)
See the training calendar for more dates and courses –?virtual courses | online courses | in-person courses?
TRAINING CALENDAR
Upcoming APCO Institute Courses
The APCO Institute offers several topics and dates for?emergency communications training.?Unless indicated otherwise, most courses are online.?
PST, EMD, Fire Service and Law Enforcement Communications?
"All topics covered were excellent."?– LEC Course Student Testimonial
Supervisory/Management
"Excellent course that every supervisor must have."?– CCS Course Student Testimonial
领英推荐
Communication Center Operations
"This course gave me the knowledge I need to understand a QA program better to further my career."?– Comprehensive Quality Course Student Testimonial
Specialized Training for Telecommunicators
WEBINARS
The Disruptive Power of ASAP Service
October 31 | 1 - 2 p.m. ET
Free for APCO Members;?$59 for non-members | Worth 1 CDE
Every year, as many as 50 million calls generated by commercial and residential alarm systems reach emergency communications centers, which slows emergency response and places tremendous stress on telecommunicators. This is a very big problem for the 9-1-1 community. Fortunately, a highly effective solution already exists for overcoming it — the ASAP Service, which is based on the Automated Secure Alarm Protocol jointly developed by APCO and The Monitoring Association (TMA).
Attend this webinar to learn how APCO and TMA collaborated to create the ASAP service, how it enables telecommunicators to focus on emergency calls that require their expertise and how the ASAP service might evolve in the future.
Sponsored by?Mission Critical Partners
Impressive, Innovative, Influential Iowa
November 12 | 1 - 2 p.m. ET
Free for everyone?| Worth 1 CDE
This webinar looks at how the town of Spencer came up with innovative solutions during a recent flood utilizing deployables to keep their ECC functioning and how their solution is influencing the way FirstNet is being used.
Learning Objectives:
ECC RESOURCES
Struggling to Staff Your ECC?
Do you partner with schools in your community for staff recruitment? APCO International offers the Career Instructor Program at no cost to certified educators. The course is completed online, and seats are available now. Share this opportunity with local schools that may be interested in preparing students to become PST-certified and helping address staffing needs in your ECC. Learn more?