Training Connection - February 2025

ANNOUNCEMENTS

Upcoming Communications Center Manager Training

Learn the vital knowledge, skills and abilities needed to become a certified emergency communications center manager or director. Register for APCO's Communications Center Manager (CCM) course to earn your CCM certification. Available online?March 5 - April 8 or April 16 - May 20.

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Obtain Your Radio Technician Certificate? ?

The Radio Technician Certification exam tests the major areas that a 2-way emergency communications radio technician working in the field should know, including FCC regulations, basic electronics and unique issues encountered in public safety communications. The exam is $79 for APCO members and $99 for non-members. Offered monthly – sign up for the February exam.?

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REMINDERS AND DEADLINES

Time Is Running Out?to Submit a Scholarship Application

Don't miss these important deadlines to apply for an APCO scholarship. The scholarship application deadlines are:

• March 1 for RPL?
• April 1 for the general courses scholarship?

Come to APCO Headquarters in Daytona Beach This Spring for In-person Training

March 31 - April 4?

• Communications Training Officer, 6th Edition, Instructor #75177
• Emergency Medical Dispatch, 5th Edition, Instructor #75176
• Fire Service Communications, 3rd Edition, Instructor #75180
• Law Enforcement Communications, Instructor #75178
• Public Safety Telecommunicator 1, 7th Edition, Instructor #75179

The deadline to register is March 17.

April 28 - 30:? General Communications Technician Level 1 #75127??

May 1 - 2:? Line Antenna Sweep #75128??

SEE ALL UPCOMING?TRAINING

TRAINING CALENDAR

Upcoming APCO Institute Courses

The APCO Institute offers online, virtual and in-person courses for all levels of public safety professionals. View the options below for upcoming courses - additional?topics and dates are available. Classes are online unless indicated otherwise. Click on a date to learn more about the course and to register.?

• Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)

March 12 - April 1?| March 26 - April 15 | April 9 - 29

• Fundamentals of Tactical Dispatch (16 CDEs)

March 12 - April 1 | March 26 - April 15?| April 9 - 29

• New Edition!?Disaster Operations and the Communications Center, 2nd Edition (16 CDEs)

March 12 - April 1 | April 9 - 29?| April 10 - 11?(Virtual Classroom)h 26 - April 15 | April 9 - 29

• Fundamentals of Tactical Dispatch (16 CDEs)

March 12 - April 1 | March 26 - April 15?| April 9 - 29

• New Edition!?Disaster Operations and the Communications Center, 2nd Edition (16 CDEs)

March 12 - April 1 | April 9 - 29?| April 10 - 11?(Virtual Classroom)

Communications Center Operations

• Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)

March 12?-?April 1?|??March 26 -?April 15?|?April 9 - 29

• Customer Service in Today's Public Safety Communications (8 CDEs)

March 12 - April 1?| March 26 - April 15 | April 9 - 29

• Comprehensive Quality (16 CDEs)?

March 12 - April 15?| May 7 - June 10 |?June 4 -? July 8 ?

• Staffing & Retention for the ECC, 2nd Edition (16 CDEs)

March 5 - 25 | March 25 - 26 (Virtual) | March 27 - 28 (Montrose, IA)

Management & Supervision

• Communications Center Manager, 1st Edition (24 CDEs)

March 5 - April 8 | April 16 - May 20 | June 16 - 18 (Virtual)

• Communications Center Supervisor, 5th Edition (24 CDEs)

March 5 - April 8 | March 19 - April 22 | April 9 - May 13

Upcoming CALEA Courses

• Law Enforcement Accreditation Manager -?April 2 - June 17
• Campus Security Accreditation Manager?- April 9 - June 3
• Public Safety Communications Accreditation Manager - April 9 - June 3
• Public Safety Training Academy Accreditation Manager - April 9 -?June 3

SEE ALL UPCOMING?TRAINING

WEBINARS

Legislative and Regulatory Updates from APCO’s Government Relations Office

March 13 | 1 - 2 p.m. ET?

Free for APCO Members;?$59 for non-members | Worth 1 CDE

In this webinar, APCO's Government Relations team will discuss key legislative and regulatory efforts impacting public safety communications, including the reclassification of public safety telecommunicators, federal funding for Next Generation 9-1-1, wireless 9-1-1 location accuracy, network outage reporting and more. Stay informed on critical issues and learn how APCO is working to support the public safety community at the federal level.?

Register

PROFESSIONAL DEVELOPMENT

Take Your Management Skills to the Next Level with RPL

Are you ready to elevate your career in emergency communications? APCO’s Registered Public-Safety Leader (RPL) Program equips public safety professionals with the critical skills needed to strengthen leadership, enhance management capabilities and drive success.?

Applications for the RPL Programs beginning in?March, April and May are now open! Plus, if you need financial assistance, scholarships are available to APCO members.?

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RESOURCES

Does?Your Agency’s Training Meet National Standards?

APCO’s Agency Training Program Certification ensures your training meets American National Standards, giving your team the knowledge and confidence they need. We evaluate your curriculum, materials and documentation to certify compliance – reinforcing your agency’s commitment to top-tier, high-quality training.?Cost is $650 for APCO Agency Group members and $700 for APCO Individual members and non-members.?Strengthen your agency and get certified today!

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