Training APEX Awards Best Practice

Alliant Insurance Services, Inc.’s New Hire Orientation

Alliant Insurance Services, Inc., customizes its New Hire Orientation to fit the needs of the departments new employees will be working in, including Employee Benefits, Corporate, Specialty, Americas, Alliant Consumer Group (SMS), and Personal Lines. This customization takes the form of a variety of delivery options (including live in-person?trainings, virtual instructor-led sessions, and online self-paced and hybrid modules), individualized content, and flexible scheduling options. Alliant provides new hire cohort Zoom channels that post guidance documents and announcements for new hires. New hires also are automatically enrolled in the New Hire Onboarding?Learning?Community for one year. Moderated by the Professional Development department, it includes regular discussions, Q&A, and postings related to new hires. New Hire Orientation contributed to a more than 2 percent reduction in Alliant’s attrition rates between 2023 and 2024.

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