Training APEX Awards Best Practice

Training APEX Awards Best Practice

Bronson Healthcare’s Provider Leadership Academy

Bronson Healthcare’s Provider Leadership Academy (PLA) aims to enrich and transform the healthcare leadership journey for aspiring leaders. The eight-month program consists of 29 active providers, including physicians and advanced practice providers, with participation from key stakeholders and executive leaders. Discussion groups, fireside chats, and involvement of senior executives in both content development and content facilitation foster collaboration and a sense of belonging. Sessions focus on Emotional Intelligence, values-driven and influential leadership, team management and engagement, the financial aspects of healthcare, and continuous improvement using Lean principles. The “likelihood to recommend Bronson” on the patient satisfaction survey was 90.1 percent, achieving the company’s goal. And the operating margin was less than 2 percent, hitting the target and demonstrating that development of continuous improvement skills results in improvements in efficiency and resource management.

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