Enhancing Productivity and Safety in Airport Ground Handling Through Operational Staff Training
Sherif Osman, aPHRi, PHRi, SHRM-CP
Aspiring Total Rewards and People Analytics Instructor | American HR Certifications SME | HRCI ENGAGE Founding Member | SHRM-CP-aPHRi-PHRi-SPHRi ACHRM ???????? ??????? ??? ?? Guru | Helping HRian's getting one.
Today anyone who works in airports or airports ground handling operations must be trained according to their job function. This includes initial training to acquire required competencies and regular recurrent training to maintain and update the skills.
Training for Operational Staff
Qualified employees are one of the most important assets to increase productivity and improve the quality of services. It’s a top priority to offer suitable training at all organizational levels, not only middle and top management.
Operational staff plays a key role in safety and productivity
Training enhances company reputation and, of course, is needed to pass audits conducted by airlines. A solid, well-implemented, and communicated training plan makes a company more attractive to potential new recruits as well as to new airline clients. Well-balanced training and personnel development also reduce employee turnover and is seen as a company benefit.