Train to Retain: Why Investing in Employee Development is the Key to Avoiding Stagnation and Driving Success
?? Welcome to Leading Beyond the Grounds! Your essential guide for sourcing, developing, and retaining top talent in the golf course and private club industry. Delivered monthly by Tyler Bloom Consulting, we provide expert insights and practical tips to elevate your hiring strategies and leadership development. Our LinkedIn newsletter is a key resource for golf course and club leaders nationwide, from industry trends to success stories. Dont miss an issue - subscribe now to become a part of the conversation!
A Message from Tyler
The only thing worse than training your employees and having them leave is not training them and having them stay. — Henry Ford, Founder, Ford Motor Company.
Months ago, although it seems like a recurring conversation, I received a call from a tenured and accomplished leader who noticed a number of symptoms of a bigger problem within their operations.? After assessing their current team dynamic and operations, the individual recognized a vacuum at the top, where the team lacked the leadership required to move the needle.??
Staff became stagnant within processes, communication between departments, and sticking to "the way things have always been done". Self-admittedly, the hiring manager discussed the organization’s lack of internal development, which had created a skills gap within their senior management team.?
Compounding this issue, the facility had a looming major project that would require additional support staff.? Sound all too familiar???
There isn’t a one size fits all solution, but continued education and training need to be embedded into the core of your daily operations. There are a range of effective strategies including cross-training, formal mentorship, apprenticeships, team development workshops, and ongoing performance management.?
There isn't a one size fits all solution, but continued education and trainining need to be embedded into the core of your daily operations, learn more here.
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As someone who entered the golf industry with no formal experience, Ryan Bain became a poster child for the?New York State Turfgrass Association’s (NYSTA) Apprenticeship Program?– a mutually beneficial program for an industry struggling to find qualified talent and candidates who need a foot in the door.? This on-the-job training program combined with continued education through SUNY-Delhi has set the stage to help solve a critical problem in the market.
???Leadership on the Links is all about the folks who make the industry great. It’s the stories behind golf’s leaders and innovators, the people who are shaping the industry as we know it.
Our latest episodes include:
Social Media Tips & Key Marketing Perspectives with Meredith Otero, MET Marketing, LLC
Interviewing the Interviewer with Guy Cipriano, Editor in Chief, Golf Course Industry Magazine
If you haven't already, subscribe to the Leadership on the Links Podcast today, share with your assistants and team members, available on Apple Podcasts or Spotify.
Golf Course Management Program Launches to Address Skills Gap
Our structured two-year on-the-job training program in partnership with accredited education providers, designed to cultivate the next generation of golf course leaders who enhance guest experiences and playing conditions—without the frequent turnover and training challenges.
Check it out here.
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Thank You for Reading!
Thank you for taking the time to read Leading Beyond the Grounds. I trust that the insights shared in this issue and future issues will help you to lead your club or organization to success.
Here are a few more articles about creating a learning and development culture:
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ABOUT THE AUTHOR
Tyler Bloom is the founder of Tyler Bloom Consulting. A former golf course superintendent and turf professional, Tyler’s love of all things golf began at the age of six when he stepped onto the course for the first time.
Tyler has an Executive Certificate in Talent Acquisition from Cornell University and a degree in Turfgrass Science from Penn State University. With 20 years of experience in the golf and turfgrass industry, Tyler has worked directly with reputable club leaders at some of the most prestigious clubs to place over 200 professionals in executive and management-level positions throughout the United States.