A toxic Rose
Louie Bernstein
LinkedIn Top Voice | INC 500 Winner | Founders: Spending too much time in sales? Feeling Founder overload? I can fix that without breaking the bank. I have been where you are now. Book an introductory call.
At one point in running MindIQ, my IT training company, I had to fire my best salesperson.??
After giving her the news, she looked at me in astonishment and said, “Are you crazy???I’m your top salesperson here.”?I told her it hurt me just as badly, if not more.
She did not steal or cheat.?And she always busted quota.??
The problem with her was she made the office crazy with her constant touting of how great she was, how others did not pull their weight, and how she deserved special treatment.
There was constant fighting, some tears, and everyone demanding to talk with me.?Some days I just didn’t want to come into the office.?And it was my company!
In the end, I felt like we had cancer and I was the surgeon that needed to cut it out to save the company.?Shortly after her departure, sales picked up along with the attitude and HARMONY of the office.
I think this provides a lesson for salespeople and business owners.
So, here’s?your Action Items and mission, should you decide to accept them:
Salespeople:?Everyone can be replaced.?The true greats don’t need to tell people how great they are.?Their actions speak for themselves.??Focus on how you can help others while you refine your skills.
Founders:?Nothing is more important than the harmony of your team.?Especially smaller teams.?It only takes a micro piece of poop in the stew, to ruin the whole pot.?Your business, a successful business, depends on having harmony.?Help make your team sing.
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Thanks for watching.?Plenty more to come.
Have a rewarding week.??And I’ll see you next time.
About?Louie Bernstein
I am an INC 500 Winner for growing sales quickly over a five-year period, without outside investment. I outline all the strategies I used to get me there in?Sales System In a Box.?You can get it, inexpensively, at?LouieBernstein.com