Toxic Gold: When the Price of Success is Too High
Imad Lodhi
Co-Founder CustodyMate | Co-Founder Jnana Analytics | Global Sales & Delivery Executive | Canadian Delivery Excellence Leader | MEA Services Excellence Leader | CEE Delivery Leader | Contact Center Practice Leader
Imagine, if you will, a shining golden apple sitting in the middle of a pristine orchard. It's gleaming, mesmerizing—untouched by blemish. But the closer you get, the more you realize: the tree it came from is dying. Its roots are withering, its leaves are falling. And yet, no one seems to notice. Why? Because everyone’s too busy admiring that one golden apple.
This is the story of the "toxic rainmakers" in our organizations—those star performers who rake in the revenue, close the deals, and bring in the bacon. They're the "golden apples" of their companies. But here’s the question we rarely ask: At what cost?
The High Cost of the "Golden Apple"
In workplaces everywhere, there are people who thrive on fear, manipulation, and control. They climb the corporate ladder not by lifting others up but by stepping on them. They rule with an iron fist disguised as "leadership." And because they’re good at one thing—bringing in results—they’re protected.
But let's get real about what we’re trading away when we protect these individuals:
The Justifications We Make
Here’s the kicker: the excuses for keeping these individuals are as predictable as they are problematic.
Let’s unpack that. Irreplaceable? Every graveyard is filled with "irreplaceable" people. Under pressure? So is everyone else they’ve made miserable. Numbers? The short-term gain doesn’t justify the long-term destruction.
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Why We Protect Them
The truth is, organizations often confuse success with value. They think, As long as the results are there, the behavior doesn’t matter. But what happens when this short-sighted mindset drives away the very people who could create long-term success?
Toxic leaders don’t just damage morale—they stunt growth. They create a culture of fear, where employees are too scared to speak up, too exhausted to innovate, and too frustrated to stay.
The Real Measure of Success
A truly successful organization doesn’t just look at the numbers on a spreadsheet. It looks at the people behind those numbers. Are they thriving? Are they engaged? Are they happy? If the answer is no, then no amount of revenue can justify the cost.
How Do We Fix It?
Conclusion
Protecting a toxic leader is like saving a drowning person by throwing them an anchor. You might think you’re helping, but all you’re doing is dragging the whole organization down with them.
It’s time we stopped valuing what someone can produce in spite of their behavior and started valuing leaders who succeed because of their ability to build, inspire, and empower others. Because in the end, the price of protecting a bully isn’t just the health of your people—it’s the soul of your organization.
Let’s not settle for golden apples that rot the orchard. Let’s grow an orchard where every apple thrives.
20 years Retail management experience
2 个月I agree