Town Hall updates: New AI, Payment Terms, Touch Stay, and more…
Hi there ??
In case you missed our Town Hall (full recording here) on Wednesday, here are the key updates we shared on the Zoom webinar.?
Add our next Town Hall (July 10) to your calendar, and don’t miss our ‘Summer Safety Tips for Your STR’ Masterclass with Breezeway (July 18).
The latest product updates ??
AI Smart Codes and knowledge uploads
Coming soon, we’re enhancing AI for Guest Experience with Smart Codes. Enrich your messaging rules with AI-powered smart codes that adapt based on messaging context to add personalization and prevent repetition. We’re also working on the ability to upload detailed information about your property, for AI to learn from, called the Property Knowledge Hub.
Direct updates for Payment Terms
Andrew kicked off Direct updates this week with some interesting background information on just how many chargebacks Hospitable has protected hosts against over the past 12 months, followed by an update on what Payment Terms will look like, and where we are at in the development journey.
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Smart Devices and Owner Statements
Alyssa shared details on the ability to bulk create operations codes for your smart locks going forward and improvements for sending and receiving images in the Inbox.
Emily announced the launch of our Owner Statements private pilot (full launch targeted for August) and a summary of what they will look like at launch and how they can be edited to work for your business.
Touch Stay integration
Finally, we were pleased to announce the launch of our latest integration partner, Touch Stay . Touch Stay digital guidebooks help property managers delight guests and save time on daily tasks. Once your Touch Stay account is connected, you can simply use the %guidebook% short code in messaging rules to automatically populate the correct guidebook for the guest you are messaging.
Mark your calendars ???
July 10 - Town Hall - Add to calendar
July 18 - Summer Safety Tips for Your STR with Justin Ford of Breezeway - Register now
July 24 - Town Hall - Add to calendar
July 31 - Direct Q&A - Add to calendar