Be Tough But Be Kind Too

Being a "tough boss" is a two-sided sword. While it speaks to your high standards and unwavering commitment to excellence, it could imply that your team feels perpetually under pressure, which can erode morale and stifle productivity.

Is being a tough boss causing your team to always fall short of expectations? Ask yourself: are the expectations being communicated clearly? Are they even realistic? Am I demanding Darth Vader or inspiring Yoda? Here's how to channel that toughness into becoming a transformative leader who inspires rather than intimidates.

Review, Reflect, (perhaps) Revise

First, take a step back and reflect on your expectations. Are they clearly defined and attainable? It's crucial to ensure that you're not setting the bar so high that it's out of reach, which can lead to constant disappointment. Make sure your team knows exactly what success looks like and provide them with the resources and support they need to get there.

Empower, Don't Micromanage

Toughness can sometimes morph into micromanagement, which stifles your team's ability to grow. Empower your employees by giving them autonomy within a framework of clear expectations. When people feel trusted to do their job, they're more likely to rise to the occasion.

Communicate Effectively

The boss must see the issues the way the team sees them. That might mean changing your communication style. Frame it in a way that they will understand. And remember this question: “How do you want them to feel after you’ve talked with them?”

Be On the Same Side of the Table

One of our recent Vistage speakers talked about “same side selling” and this applies to bosses and their teams. If your team is hesitant to come to you with issues or ideas, they'll never have the opportunity to live up to your expectations. Sit on the same side of the table as they do and encourage a team approach. “How can I help you?” might be the most important question you’ll ever ask.

Invest in Development

The grass is not greener on the other side of the fence. It is greener where water it. Help your employees grow. Provide training and development opportunities. When your team improves, they'll naturally start to meet and even exceed your expectations.

Celebrate Achievements

Recognition goes a long way. Celebrate the small wins as well as the big ones. This not only boosts morale but also clearly indicates when they’ve hit the mark, reinforcing your expectations in a positive way.

Lead by Example

Demonstrate the work ethic, commitment, and attitude you want to see in your team. Leaders who walk their talk inspire their teams to emulate these behaviors.

Adjust Your Style

Finally, remember that not every situation requires the same level of toughness. Adapt your leadership style to the individual and the context. Some team members may need a gentler approach, while others might thrive under pressure.

In essence, being a tough boss means you have high standards, but don't let those standards alienate your team. Transform toughness into a tool that builds up your team rather than one that tears them down. It's about striking that delicate balance where you challenge your employees to do their best without pushing them to the brink. Remember, leadership is less about wielding power and more about empowering those around you.