Touchless? Down to the match.

When we first teamed up with Applied Industrial Technologies , their Accounts Payable Team was manually processing over 500,000 invoices each year and were bogged down by the limitations of OCR, which was fraught with errors and inefficiencies. They didn’t need a tweak to their invoice processes; they needed to completely reimagine the entire AP landscape.

“We had a lot of limitations with our legacy OCR solution. One of the challenges we faced was that our solution was very good at header level detail, but not good at line item detail. That took a lot of manual intervention for our team.” — Adam Lotycz, Director of Financial Shared Services, Applied Industrial

AppZen Autonomous AP was a game-changer. After only 6 months of finance AI handling their invoices, Applied Industrial was already seeing a seismic shift. Their processing time per invoice was slashed in half, freeing up a third of their finance staff to dive into other projects that truly mattered. One year later, their even-more-efficient finance team is now processing 2x the volume of invoices. They’ve also automated their AP inbox , where 50% of the emails are non-invoice documents, to drive even more efficiency. Processing checks and validations begin automatically, the minute an invoice is received.

“We really wanted [our finance team] to work with our suppliers as business partners, to work through disputed items, root cause analysis, instead of just keying in information.”?— Adam Lotycz, Director of Financial Shared Services, Applied Industrial

Invoices now move through the system in < 2 days. Nearly two thirds of them are handled fully autonomously, with precision and efficiency, right down to matching individual line items. You heard that right: Over 60% of their invoices never need a human touch.

This is about more than speed or cutting down on manual labor. It's about the trustworthiness and reliability of the system. Together, Autonomous AP and AppZen Inbox handle both PO-backed and non-PO invoices with ease, catch duplicates, and remove the possibility of human error—all without the crutch of templates.

Ultimately, it's not about doing things faster. It's about doing them smarter, with a system that flags only the exceptions that require human insight. Our solutions learn and adapt, in order to evolve with your business needs and make "touchless" processing a reality.

AppZen added line item detail with PO matching, replaced the OCR system, and improved productivity by more than 225%.

Applied Industrial's first-hand experience underscores the power of Autonomous AP, a product that is redefining the role of Finance in the digital age.

It’s touchless...DOWN TO THE MATCH.

Interested in doubling your invoice processing ? Contact us today and challenge us to prove the power of our solutions, live.