Total Orchestration: The Next Stage of Procurement Evolution
GEP Worldwide
A Global Supply Chain Software, Strategy Consulting and Managed Services Firm | Leader in AI-Powered Transformation
Imagine you are lab technician in a pharma company who needs to buy weight measurement instruments.
You would have questions as you raise a requisition on your company’s procurement platform. Should this purchase be made through a catalog? Does it need to be a sourcing event?
Increasingly, users of procurement applications are non-procurement professionals — rank and file employees, warehouse material managers, legal and finance professionals. In the next three years, 40% of sourcing events are likely to be executed by non-procurement staff, predicts analyst firm Gartner.
However, despite advances in software capabilities, these users continue to find procurement processes innately complex.
It need not be so.
Because today, thanks to generative AI and low-code platforms, organizations can achieve seamless process flow from one step to the next of their procurement process. From intake to payments, information and tasks can move effortlessly between stakeholders and departments.
This is called total procurement orchestration — synchronizing all procurement activities into a single, unified flow. It goes beyond simple integration — it creates a harmony between all the moving parts, seamlessly flowing from one procurement process to another without user intervention.
So, for the lab technician or any other non-procurement user, this means the platform, with a Google search bar-like interface, can take in the requirement and guide them to the different options available. The platform recommends the relevant, and preferred suppliers for that specific search, so the users don’t have to worry about finding the best suppliers or identifying the right contract or complying with company policy. They are seamlessly guided to the best results.
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So, there is no?real?center in orchestration. Information and tasks flow seamlessly and frictionlessly without any hierarchy. This democratizes insights and decision-making.
Orchestration goes beyond cost management and makes procurement a value orchestrator.
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