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How do you identify and attract potential VIP guests and offer them incentives or benefits?

Learn how to create a VIP guest profile and tailor your concierge services to high-spending, loyal, and influential customers.

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How can you follow up with a concierge after your visit to share your feedback or suggestions?

2 次贡献

Learn how to share your feedback and suggestions with a concierge after your visit. Find out how to thank, rate, refer, follow, and book with them again.

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What are some tips to avoid scams or hidden fees when using a concierge service?

1 次贡献

Learn how to check the credentials, compare the prices, communicate your needs, verify the bookings, and use a secure payment method when using a concierge service.

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How do you communicate your rates and policies to your clients clearly and professionally?

4 次贡献

Learn how to communicate your rates and policies clearly and professionally as a concierge service provider. Avoid confusion and frustration for both you and your…

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How do you balance the quality and quantity of local event recommendations for your concierge clients?

1 次贡献

Learn how to find the optimal balance between quality and quantity of local event recommendations for your concierge clients and deliver exceptional services.

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How do you collect and use feedback from your guests on their transportation experience?

1 次贡献

Learn how to collect and use feedback from your guests on their transportation experience as a concierge, and why it matters for your service and reputation.

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How do you test and experiment with different concierge loyalty program features and incentives?

2 次贡献 2 个月前

Learn how to measure concierge loyalty program ROI and how to test and experiment with different features and incentives in this article.

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How do you negotiate with vendors and suppliers for exclusive deals and discounts for VIP guests?

1 次贡献

Learn how to negotiate with vendors and suppliers for exclusive deals and discounts that can enhance your VIP guests' experience and satisfaction.

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What are some tips for negotiating discounts or deals with spa and wellness providers?

1 次贡献

Learn how to create a spa and wellness budget that suits your clients' needs and preferences, and find the best deals and discounts in your area.

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How do you develop your communication and interpersonal skills as a concierge professional?

27 次贡献

Learn how to develop your communication and interpersonal skills as a concierge professional. Discover tips and best practices to communicate effectively with…

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How do you land your first concierge job with no experience?

6 次贡献 2 个月前

Learn how to become a concierge with no experience. Follow these tips on researching the industry, creating a resume, networking, applying, and interviewing.

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How can concierge services handle guest complaints and recover service failures?

2 次贡献

Learn how to handle guest complaints and service failures effectively as a concierge. Follow these tips to retain and delight your guests.

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How do you leverage a concierge service to access exclusive or hard-to-get experiences?

1 次贡献

Learn how to leverage a concierge service to access exclusive experiences and choose the best destination for your trip.

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What are the most creative and memorable ways to welcome and thank VIP guests at the event?

6 次贡献 5 个月前

Learn how to create a memorable impression with VIP guests at your events with these creative and thoughtful tips from a concierge service expert.

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What are the best networking skills for concierge professionals?

10 次贡献 2 个月前

Learn how to build and maintain a strong network of contacts, clients, and partners as a concierge professional with these six networking skills.

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How do you measure and evaluate the satisfaction and feedback of VIP guests after the event?

2 次贡献

Learn how to collect and analyze the feedback of your VIP guests after an event. Use surveys, social media, follow-up calls, and more to improve your concierge…

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How do you find a reliable and qualified concierge service language teacher?

2 次贡献

Learn how to find a reliable and qualified concierge service language teacher who can help you learn a new language in a convenient, flexible, and personalized way.

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How do you create and maintain a positive and professional image of concierge services and the hotel brand?

0 次贡献

Learn how to create and maintain a positive image of concierge services and the hotel brand with these tips.

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What are some best practices for managing your time and resources when running errands for multiple clients?

0 次贡献

Learn some best practices for running errands for multiple clients as a concierge service provider. Plan, communicate, adapt, organize, respect, and improve.

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How do you incorporate social responsibility and sustainability into your concierge loyalty program strategy?

0 次贡献

Learn how to design a concierge loyalty program that aligns with your values and goals, and that appeals to your socially conscious and eco-friendly customers.

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How do you balance your own taste and personality with a personal shopper's expertise and advice?

0 次贡献

Learn how to get the most out of hiring a personal shopper with these tips on communicating your goals, being open-minded, giving feedback, and having fun.

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How do you communicate your preferences and expectations to a personal shopper?

0 次贡献

Learn how to communicate your preferences and expectations to a personal shopper for your style, budget, and goals.

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How do you negotiate a fair and transparent fee with a personal shopper?

0 次贡献

Learn how to hire a personal shopper and pay a fair and transparent fee. Follow these tips to find the best service and value for your needs.

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How do you maintain a long-term relationship with a personal shopper?

0 次贡献

Learn how to communicate, respect, trust, feedback and stay in touch with your personal shopper for the best service.

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How do you train as a wellness concierge coach?

0 次贡献

Learn the steps to become a wellness concierge coach, a type of health coach who provides personalized and holistic support to clients.

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How do you measure customer satisfaction for concierge services in luggage storage and delivery?

0 次贡献

Learn the methods and tools to measure customer satisfaction for concierge services in luggage storage and delivery, and how to improve your service quality and…

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What are the best practices for building a long-term relationship with a concierge service provider?

5 次贡献

Learn how to choose the right concierge service for you and how to build a long-term relationship with them.

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