Top updates from July you must know

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Our Success Stories

From Piques to Peaks: Strengthening Retail Website IT Infrastructure for High Traffic?

The unexpected traffic surges on a popular retail website caused disruptions in the customer experience. To address this issue, load balancing, a scalable cloud infrastructure, and a CDN were recommended. These measures brought significant benefits such as better performance, scalability, and improved reliability. The implementation of these solutions resulted in peak performance, higher customer satisfaction, improved conversion rates, and a stronger brand reputation. A robust IT infrastructure is essential for businesses to thrive.?Read more.

Top tech dose for this month?

Demystifying Site Reliability Engineering (SRE)?

In the dynamic landscape of technology, ensuring seamless online services is a formidable feat. However, with the advent of Site Reliability Engineering (SRE), the digital realm has found its savior.?

What's SRE???

SRE is like the conductor of a symphony, ensuring all the elements of your tech orchestra play harmoniously. It's not just about uptime, but also about reliability, performance, and efficiency. SREs bridge the gap between development and operations, embracing automation and data-driven decision-making.?

Key Pillars: Automation & Monitoring??

Automation is the heart of SRE.??

Imagine self-healing systems that detect and fix issues before you even know they exist! Monitoring tools keep a watchful eye on metrics, empowering SREs to spot bottlenecks, optimize performance, and keep your digital ship sailing smoothly.?

Championing Change??

SRE embraces change with open arms. Through practices like "blameless post-mortems," incidents become learning opportunities, driving continuous improvement.??

The goal???

Minimize disruptions and evolve systems to be more resilient and adaptable.?

Cultural Shift: Collaboration & Ownership??

SRE isn't just about tools; it's a mindset. Collaboration between development and operations is paramount. Developers don't just code and toss it over; they actively engage in keeping their creations robust. Ownership, accountability, and shared goals drive this cultural shift.??

SRE in Real Life??

Ever wondered how giants like Google keep their services running smoothly? SRE is their secret sauce. From Google's legendary "Error Budgets" to Netflix's chaos engineering, SRE principles drive innovation and reliability at scale.?

Future Trends??

As technology advances, so does SRE. Expect more AI-driven insights, predictive analytics, and even greater emphasis on security and compliance. SRE's principles will permeate industries beyond tech, bringing a reliability revolution.?

Bottom Line??

In a world where user expectations soar high, SRE stands as a guiding light. It's not just about bits and bytes; it's about crafting digital experiences that users can rely on.??

So, here's to SRE: the unsung hero ensuring your favorite apps and services are always just a click away.?

That's the scoop on SRE! Stay tuned for more tech insights in our next newsletter. Until then, keep your code clean and your systems resilient!?

Our perspective on different subjects?

Poll- Would you trust ChatGPT to provide reliable and accurate information??

53% of the voters sometimes completely rely on ChatGPT for accurate information.?

While ChatGPT is awesome at generating text and providing information, it's important not to rely on it blindly for accuracy.??

Why???

Because it lacks real understanding and might give incorrect answers, especially in complex topics such as mathematics, legal advice, medical-based information or diagnosis, and other innovative science and tech stuff.??

And watch out for biases too – it can sometimes repeat biased information from its training data.?

Remember, always fact-check from reliable sources before taking anything as the absolute truth. Do not use it for critical decisions, and it is not a substitute for expert advice. Stay smart and stay safe!?

Check the post here .?

Microsoft and Meta are teaming up to take their AI partnership to the next level with Llama 2 on Azure and Windows platforms.?

Llama 2, running on the powerful Azure and Windows frameworks, is set to bring impressive capabilities and performance for businesses in industries of all kinds.?

This collaboration is a big deal for us because it's pushing AI-driven solutions to new heights. Meta's AI expertise with Microsoft's cloud services and operating systems will open multiple possibilities and change how we use AI.?

With Llama 2 on Azure and Windows, businesses can access a top-notch suite of AI-powered applications. These applications are backed by advanced algorithms and a secure, scalable cloud setup. This means they can confidently deploy AI solutions while keeping their data safe and complying with all the necessary regulations.??

We believe Llama 2 is going to change the AI game completely! It will let businesses create sophisticated AI-driven apps for language processing, computer vision, and data analytics. The potential for boosting efficiency, improving customer experiences, and driving innovation in different industries is mind-blowing!?

So, briefly, this Microsoft-Meta partnership with Llama 2 is a massive leap forward for AI. We're all set to support businesses as they embrace this AI revolution. We want to help them create amazing experiences, fuel growth, and lead their way in technological innovation.??

Exciting times ahead!?

Read the post here .?

Poll- What's your ChatGPT use for social media?

A couple of weeks ago, we posted a poll on "Have you used ChatGPT for any social media posts?"?

You can check the poll results here . ??

52% voted that they have used ChatGPT for their social media posts, but it lacks that human touch.??

Effective customer interaction is vital, and it starts with content that connects well with your target audience. ChatGPT provides general answers and responses in real-time, but it doesn't remember past conversations or user behavior.?

On the other hand, personalized messages are tailored by using user behavior data. They align your content with individual preferences, making the user experience more engaging and relevant.?

In short, while ChatGPT offers quick responses, personalized messages create a stronger bond with your audience by catering to their unique interests and needs.?

So, here are a few tips to create your content w/o ChatGPT:?

Picture this- You are an IT service company. You want to have a social post about your team. ?

1. Set your message. For example: "As a brand, you want to emphasize your tech team who crafts out-of-the-box solutions for your customers."?
2. Define your target audience. For example: "Here, your target audience is C-Level executives."??
3. Set the tone. - For example: "Neutral"??
4. Click the picture. - For example, as the emphasis is on the team, it is better to have a picture of your entire team brainstorming ideas or working together.?
5. Write a personalized caption to connect your target set with your picture. - "Get to know the faces behind every magical solution you own. Our team of tech experts comes with exceptional skill sets and competencies to the table. Say hello to your idea artisans who bring your ideas to life!"?

Do share your method to frame your social posts for your audience.??

Top news from July

1. Introducing Bing Chat Enterprise. Read here .?
2. Process mining in Power Automate. Read here .?
3. Microsoft and Meta's Enhanced AI Collaboration with Llama 2 on Azure and Windows. Read here . ?

Don’t miss our compelling videos?

Watch our video on ITIL v3 vs. ITIL 4 to understand the key differences and what they mean for your organization. Don't miss it. Watch it here. ?

If you're looking to adopt industry best practices for managing IT services, enhancing operational efficiency, delivering exceptional customer experiences, and driving continuous improvement in your IT operations, then this video is a must-watch for you. Watch it here .?

Reader’s Corner?

A quick glance at July’s published blogs?

How can you avoid costly outages of your retail website with Microsoft Power Platform and Microsoft Azure solutions? Read here .?

Harnessing the power of Predictive Analytics to mitigate heart attack risks. Read here .?

Supercharge your software delivery: A guide to embracing the power of DevOps automation in 2023! Read here .?

AI-driven predictive maintenance: Revolutionizing efficiency in industry 4.0. Read here .?

Service Highlight?

AI-Enablement Services?

In various industries, data growth surges due to advanced computation. Amid globalization and heightened competition, companies explore insights from internal and external data. Data's value as a competitive driver is recognized, integrating analysis and strategies into management principles.?

The research aims at extracting insights through data analysis, crystallizing "data science" as a term encompassing value derivation. Some view data science as a distinct function, while others see it as inherent for incremental business value.?

At WaferWire, we help organizations build robust data science capabilities, unlocking data’s full potential. ?

Our roadmap to success:?

• Step 1: Define Use Cases- Collaborate with experts to pinpoint AI-enhanced opportunities.?
• Step 2: Assess Feasibility- Evaluate viability by analyzing data, operations, and obstacles.?
• Step 3: Design AI Models- Create a performance-focused AI roadmap.?
• Step 4: Implement Deployment- Integrate AI smoothly into existing operations.?
• Step 5: Maintain Performance- Ensure ongoing success through monitoring and support.?

To know more, contact us . ??

Your Inspirational Corner?

“Progress has little to do with speed, but much to do with direction.”- Unknown?

Upcoming Training & Events?

To check training and events for August, check here . ?