Top Ecommerce Trends and Statistics for 2023
The ecommerce industry is constantly evolving, and it's important for businesses to stay up-to-date on the latest trends in order to remain competitive. Here are four of the most important ecommerce trends to watch in 2023:
1. Social commerce is on the rise
Social commerce is the process of selling products and services through social media platforms. In 2023, social commerce sales in the US are expected to exceed $56 billion. This trend is being driven by the growing popularity of social media platforms like Instagram, TikTok, and Facebook, which are becoming increasingly important for product discovery and eCommerce.
2. Social platforms are the new search engines
In the past, consumers would typically use search engines like Google to find products and services. However, this is changing as more and more consumers are turning to social media platforms to discover new brands and products. In fact, Google reported that Gen Z is using social media platforms like TikTok to research brands more often than they use search engines.
3. Online shopping goes mobile
Mobile commerce, or m-commerce, is the process of buying and selling products and services through mobile devices. In 2023, m-commerce sales are expected to account for 43% of total ecommerce sales in the US. This trend is being driven by the increasing popularity of smartphones and tablets, as well as the growing availability of mobile payment options.
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4. AI aids in ecommerce personalization
Artificial intelligence (AI) is being used by ecommerce businesses to personalize the customer experience in a number of ways. For example, AI can be used to recommend products to customers based on their past purchases, or to provide personalized customer service. AI can also be used to automate tasks, such as inventory management and customer support.
These are just a few of the top ecommerce trends to watch in 2023. By staying up-to-date on these trends, businesses can ensure that they are well-positioned to succeed in the ever-evolving ecommerce landscape.
Here are some additional tips for staying ahead of the ecommerce curve:
By following these tips, businesses can position themselves for success in the years to come.